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Fix: Apple Remote Not Working Mac Mini

Fix:  Apple Remote Not Working Mac Mini

If you use a Mac Mini with a paired Apple Remote, you may experience issues with your remote’s buttons not working at random times. There is a known issue with Google Chrome using the Mac Mini IR receiver while Google Chrome is open. This appears to cause confusion with the Apple IR receiver understanding which device or application to process commands from. When this occurs, you may be able to use your Apple remote on and off with your Mac Mini, however; sometimes the remote will not work at all, even after you quit Google Chrome.


You can check if Google Chrome is using the IR Receiver by downloading Remote Control Diagnostics here.


Apple remote mac mini google chrome in use


An application is accessing the IR Receiver USB device via an IOUSBDeviceUserClient. Depending on what it is doing, this may keep macOS and applications from receiving Apple® Remote button presses. The application is located at /Applications/Google Chrome.



At this time, the only solution is to disable the Mac IR Receiver bus and enable it again.


  1. Go to -> System Preferences -> Security & Privacy -> Advanced
  1. Check and Un-Check Disable remote control infrared receiver to re-sync the receiver and Apple remote with your Mac Mini.
Apple remote disable infared receiver
Apple remote enable infared receiver

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Sunday, 16 December 2018

Shout Box!

HelenV - 12/12/2018 - 08:32

just got msg on my 7plus that someone is trying to sign in with my apple id in Nanjing, Jiangsu and I am in Athens Greece. Good thing I have 2 factor.

Alex - 11/12/2018 - 16:29

My TT-BH040 won't pair with another device besides my iPhone. I'm trying to pair them with my Windows 10 laptop.

iphone user - 10/12/2018 - 13:36

iphone xs max sometimes after unlocking does not switch horizontal to vertical view. I usually end up powering off and on. Latest iOS .12.1.1

Anonymous - 05/12/2018 - 23:17

Where can I get this App?

Mike - 05/12/2018 - 23:17


User - 26/10/2018 - 08:55

Have been habving this issue last hour. Unreal hinge is trash

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