If you attempt to import pictures of photos from your iPhone or iPad using Image Capture on your Mac, you may receive an error that prevents you from importing or deleting them. If you backed up your iPhone or iPad to a newer iDevice, it is likely the photos or videos taken on the old device became corrupted and Image Capture does not understand how to handle them.
The operation couldn’t be completed.
(com.apple.ImageCaptureCore error -9912.) (-9912).
An error occurred while importing. The item “XXXXX” was not imported.
You may notice the files on your iPhone or iPad show Zero KB that cannot be deleted.
If you want to save the video or photo Image Capture cannot save, try the following.
If you want to delete the videos or photos from your iPhone or iPad, follow the steps below.
Note: The import option will likely still not work in this case.
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