Why: We encountered an error while searching for orders with this seller. Amazon

If you attempt to contact an Amazon seller on Amazon.com regarding an order your placed, you may receive an error message after selecting I need assistance with – An order I placed. You receive a link to search for an order, however when you find the order, it does not lead you anywhere to ask your question. Here is the work around to still allow you to contact the Amazon seller. (For more help on contacting Amazon sellers visit here.)

1. After selecting I need assistance with – An order I placed, proceed below.

2. Under Tell us more about your issue select Question about a product.

3. Finally, select Write message. When writing your message, be sure to include your order number for the product in question.