Did you begin an Amazon Customer Service chat and suddenly the Amazon Associate stopped responding to you?   If you attempt to close the chat window, start a new Amazon chat, or choose Back to chat, you are stuck with the same associate that is unresponsive.           An unresponsive Amazon associate will...

If you are looking for your previous chat history with an Amazon Associate, here are your options. As of now, the Amazon site on Desktop and the Amazon Mobile app do not store previous chat history from over a day.   If you open the Amazon Chat Bot (chat bot link here) and scroll up to...

If you want to send items in your Amazon cart to different shipping addresses, follow these steps.     1. First, add all items you want to ship to different addresses to your Amazon cart.   2. When you are ready, go to your Checkout.  

Did you accidently activate the Alexa Voice Assistant on your Amazon Fire remote? This causes the Amazon Fire remote to show a solid teal/blue color at the top right of the remote. The light indicates that Alexa (remote) is in listening mode.   1. Hold down the Microphone button on the Amazon remote for 3 seconds....

If you recently ordered an item on Amazon.com and tried to return it within 12 days. After finding the order in our Amazon.com account we select Return or replace items -> Bought By Mistake.     We filled out in the comments “We no longer need this item and it is unopened. Requesting a return and...