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Fix: Received an Unexpected Response from the Device – iTunes

Fix: Received an Unexpected Response from the Device – iTunes

When you plug in your iOS device to your computer and open iTunes, you receive an unexpected response from the device message. This message may occur in the following situations.


*You accidently disconnected your device in the middle of an iTunes sync.

*Your iOS device cable is being moved around while plugged causing the data between your devices to be interrupted.

*An iOS update or sync failed to complete and the message appears.


  1. End all apps on your iOS device and reboot it.

  1. Reboot your computer with iTunes.
  1. Plug back in your iOS device to your computer and see if the error still appears.

If the above steps fail, it’s time to replace your iOS USB cable and or try a different USB port on your computer.

* Please use the comment form belowFor LIVE chat updates, use the SHOUT BOX below.*


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Thursday, 13 December 2018

Shout Box!

HelenV - 12/12/2018 - 08:32

just got msg on my 7plus that someone is trying to sign in with my apple id in Nanjing, Jiangsu and I am in Athens Greece. Good thing I have 2 factor.

Alex - 11/12/2018 - 16:29

My TT-BH040 won't pair with another device besides my iPhone. I'm trying to pair them with my Windows 10 laptop.

iphone user - 10/12/2018 - 13:36

iphone xs max sometimes after unlocking does not switch horizontal to vertical view. I usually end up powering off and on. Latest iOS .12.1.1

Anonymous - 05/12/2018 - 23:17

Where can I get this App?

Mike - 05/12/2018 - 23:17


User - 26/10/2018 - 08:55

Have been habving this issue last hour. Unreal hinge is trash

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