An unknown error occurred while synchronizing data to outlook.item name=”” (CRM)

If you attempt to track or synchronize data an email from Microsoft Outlook to CRM, you may receive an error message.

An unknown error occurred while synchronizing data to Outlook.Item Name=””.

This error does not point to specific reason, however perform the following steps to troubleshoot.

1. Perform an installation repair of Microsoft Dynamics 365 Outlook plugin.

2. Ensure you have the latest update for Microsoft Dynamics 365 and the Outlook CRM plugin and ensure both are the same version.