Fix: You Cannot Close Microsoft Word Until the Send Mail Command

Fix: You Cannot Close Microsoft Word Until the Send Mail Command

If you are trying to send an email in Microsoft Outlook with a Microsoft Word attachment, you may receive the following error.

 

You cannot close Microsoft Word until the Send Mail command is finished. Switch to the New Message first, and either send or close the message.





 

If you try to quit or exit Microsoft Word before sending your email with the Word document attachment, you will receive this error. To send your email, ensure Microsoft Word is still open in the background.

* Please use the comment form below. Comments are moderated.*



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Comments 14

Guest - Katrina on Wednesday, 25 January 2023 11:05

THANK YOU! I have been trying all kinds of other solutions to no avail. Your solution was simple and worked! I don't know why I didn't think of it!

THANK YOU! I have been trying all kinds of other solutions to no avail. Your solution was simple and worked! I don't know why I didn't think of it!
Guest - Spike on Tuesday, 25 January 2022 00:23

Ctrl+shift+esc and give end task that's it.

Ctrl+shift+esc and give end task that's it.
Guest - veda on Monday, 24 October 2022 17:51

Thanks. This is the one that works. Completely forgot about the Task Manager.

Thanks. This is the one that works. Completely forgot about the Task Manager.
Guest - sheen on Tuesday, 22 March 2022 12:49

thank a lot

thank a lot
Guest - Cate on Tuesday, 18 August 2020 10:32

Following Microsoft windows upgrade my Windows 10 mail is frozen - repeats error code Ox8019019a - how do I fix this?

Following Microsoft windows upgrade my Windows 10 mail is frozen - repeats error code Ox8019019a - how do I fix this?
Guest - Chris on Friday, 29 May 2020 18:33

Go to Task Manager (which you can get by typing in Task Manager in a search box, such as in Settings, or wherever there is a search box on your computer's screen), and a list of programs that are running will appear. Word will be one of those programs that are running. Click on it and shut it down that way. Word will close, despite that error message.

Go to Task Manager (which you can get by typing in Task Manager in a search box, such as in Settings, or wherever there is a search box on your computer's screen), and a list of programs that are running will appear. Word will be one of those programs that are running. Click on it and shut it down that way. Word will close, despite that error message.
Guest - lily on Wednesday, 12 October 2022 22:09

this worked thank you!

this worked thank you!
Guest - דב עדן on Sunday, 10 October 2021 02:56

That did it, thanks. None of the other online advice helped.

That did it, thanks. None of the other online advice helped.
Guest - Dipin S Naik on Wednesday, 06 October 2021 00:36

thanks !

thanks !
Guest - Malcolm on Sunday, 28 March 2021 08:20

Thanks for the info Chris you saved my sanity.

Thanks for the info Chris you saved my sanity.
Guest - Yimer on Thursday, 02 April 2020 16:15

Taskmanager > right click "mic word" > "end task"

Taskmanager > right click "mic word" > "end task"
Guest - The hotdog. on Saturday, 07 March 2020 04:28

no help. THere is not EXIT button on Microsoft, I hit the email by accident, and my current account is not working. So MS word put me in waiting period forever. How nice Bill, you better fit it, don't focus on depopulation too much.

no help. THere is not EXIT button on Microsoft, I hit the email by accident, and my current account is not working. So MS word put me in waiting period forever. How nice Bill, you better fit it, don't focus on depopulation too much.
Guest - Sandra on Saturday, 29 June 2019 11:30

I did this and I still cannot close Word.

What else can I do to close it? I don't see anything waiting to be sent.

I did this and I still cannot close Word.:( What else can I do to close it? I don't see anything waiting to be sent.
Guest - Sarah Pupanek on Thursday, 23 February 2017 06:11

Click Start, click Control Panel, and then double-click Internet options.
Click the Programs tab.
In the E-mail drop-down list, select Microsoft Outlook.
Click OK.

Click Start, click Control Panel, and then double-click Internet options. Click the Programs tab. In the E-mail drop-down list, select Microsoft Outlook. Click OK.
Thursday, 14 November 2024