Fix: Sorry We Can’t Complete Your Purchase at This Time – PayPal
Did you just try making a purchase using PayPal but the merchant is unable to fulfill the purchase and you receive the message below?
Sorry, we can’t complete your purchase at this time
Please return to the merchant and choose another way to pay.
There are 2 known solutions to correct this issue.
- Verify your PayPal phone number. Some report that not verifying your phone number will prevent additionally purchases made with PayPal. Follow the steps here.
- If the merchant allows for a different payment method, try using another one (credit card, etc.)
If you continue having this issue, use the comment form below to let us know. If you have another solution, please also let us know!
* Please use the comment form below. Comments are moderated.*
Comments 6
Sorry, we can’t complete your purchase at this time
Please return to the merchant and choose another way to pay.
here's one solution that worked for most.
https://www.paypal-community.com/t5/Payments/Sorry-we-can-t-complete-your-purchase-at-this-time-Please-return/td-p/1052766/page/11
When customer uses PayPal Guest checkout (no PayPal account needed), they sometimes get this error.
i am getting same problem
I had no problem when using another computer. The problem occurs when I use my home computer or I attempt to use my phone's web browser. So, the issue has nothing to do with validating your phone number.
I'm having the same thing. NO solution has worked. EVERY SINGLE forum I've been to (over 20) has not seen any resolve. I had an account that's almost a year old, verified everything, waited an extra day after the error. NOTHING, I closed that account and made a new one. No fix. I am using my bank account, and will not use my cc due to me having been hacked recently. It doesn't work on any browser or any site. I am trying to buy a Nintendo Switch, which will be gone any minute. I'm surprised it lasted over a full 24 hours already. There have been threads on forums asking for a fix FOR OVER THREE AND A HALF YEARS AND HAVE SEEN NO SOLUTION. Please, if you have any information, we all will benefit from it. Paypal won't help, and calling them finds you no fix.