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Easy Steps: PayPal Downgrade from Business to Personal Account

PayPal Downgrade from Business to Personal Account

Do you currently have a PayPal business account that you want to convert to a PayPal personal account? You can easily downgrade your account by following the steps below. These are the most current steps online.


  1. Login to your PayPal account.
  1. At the top, go to Help.
Paypal help button
  1. Go to Message Center at the top.
Paypal message center
  1. Select Compose.
Paypal compose message
  1. Select [My Account] -> [Changing Account Type] -> [Downgrade My Account]

 Paypal email us


  1. Type a message of something similar:
Hello, I wish to downgrade my current PayPal account (insert_email_address) from business to personal. Please assist.

  1. Click Send.
  1. Finally, you will receive an email from PayPal support a day or so later who will be able to successfully convert your business account to a personal account. See example below.
Paypal customer solutions email
Note: At this time, there is no user based method for converting a PayPal business to personal account. This can only be done by PayPal representatives.
* Please use the comment form below to let us know if you experience issues, have questions, or can provide solution. We want and encourage feedback. *

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Tuesday, 26 September 2017
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