Fix: iPhone Restore iCloud "Account Details Unavailable"

Fix: iPhone Restore iCloud

If you recently restored your iphone with iOS 9, you may receive a message when you select your iCloud account information under Settings -> iCloud





 

Account Details Unavailable If you are signing in to iCloud on another device or at iCloud.com, you can get a verification code while offline

Selections Get Verification Code or Ok

It seems the restore has somehow corrupted your iCloud login ID on your iOS device (iPhone). The verification code you will get won't mean anything.

 
To fix the corruption, log out of iCloud on your device and log back in.

 

You will get a prompt "if you sign out of your account, all Photo Stream photos and iCloud Drive stored in iCloud will be removed from this iphone"

Do not fret! The information will only be temporarily lost until you log back into icloud.

 

Then sign out of iCloud on your iPhone, iPad, or iPod touch:

Tap Settings > iCloud on your iOS device.

Scroll down and tap Sign Out, then tap Sign Out to confirm. ...

Tap Keep on My [Device] or Delete from My [Device], and enter the password for your Apple ID.

 

* Please use the comment form below. Comments are moderated.*



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Comments 44

Guest - Sarah on Sunday, 01 November 2015 17:16

I can't log out of iCloud. It is giving me the message verification failed. Any ideas?

I can't log out of iCloud. It is giving me the message verification failed. Any ideas?
Guest - Amy on Friday, 09 October 2015 15:19

Is there a solution to this problem?! Or am I missing something on this web page..? This has happened to me and I would like to know how I can reverse their corruption of my account..!

Is there a solution to this problem?! Or am I missing something on this web page..? This has happened to me and I would like to know how I can reverse their corruption of my account..!
on Wednesday, 28 October 2015 14:04

Yes - To fix the corruption, log out of iCloud on your device and log back in.

Yes - To fix the corruption, log out of iCloud on your device and log back in.
Guest - cjmoreno on Tuesday, 02 February 2016 09:10

[*] whenevee i click signout ang put my password verification failed appers! i really cant sign out

[*] whenevee i click signout ang put my password verification failed appers! i really cant sign out
Friday, 22 November 2024