Fix: Cannot Move the Items Microsoft Outlook

If you try to drag and drop emails into an archived folder or PST file, you may receive the following error

The error is due to the Microsoft Outlook Server catching up on other tasks including sending, receiving, and calendar updates. The error will occur if you are or are not using Cached Exchange Mode.


Resolution:

Wait a period of time (10 seconds) and try to drag your emails again to allow the Outlook server to catch up. If it still doesn’t work, restart Outlook.