Fix: The Application Experienced An Internal Error Loading The SSL
If you attempt to open a Microsoft document stored somewhere on a website with SSL, you may receive an error pop-up message.
The application experienced an internal error loading the SSL libraries.
Microsoft Office only supports the default SSL settings for the OS Office is running on. This issue happens when the a newer version of TLS is not supported on the SSL server. Follow this workaround to get Windows 8.1 or later to support the RC4 cipher suite.
- Try a different browser to access the document besides Internet Explorer.
- Open Regedit.
- Go to: HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\AutoDiscover
- Right-click and create new DWORD. Enter ExcludedHttpsRootDomain.
- Right-click the ExcludedHttpsRootDomain value select modify and change the value data from 0 to 1.
- Close Regedit.