How To: Find USPS Submitted Search Requests – Lost Mail
If you recently submitted a USPS Missing Mail search request, you may find yourself lost trying to check the status of your request online. The actual missing mail search requests are a different website and not the same website you typically login to USPS with. Follow the steps below to find your USPS submitted search requests.
- First, login to the USPS website with the account you submitted your missing mail search request with.
- Next, go to https://missingmail.usps.com/#/history to find a list of all your missing mail search requests under Submitted Search Requests.
- You can click your Search ID requests to find the latest status on a missing search request item.
*UPDATE* - After 3 months, we received an update from USPS that the package has still not been recovered. That’s a great, worthless update 3 months later! Example email we received is below.
Let us know if this did or did not work for you. In addition, its unlikely your missing search request will go answered by USPS in the short term. Our request is going on the 3rd month now with no update. Please share your experience using the comment form below.
See our related article on lost certified mail by USPS.
* Please use the comment form below. Comments are moderated.*
Comments 18
Worst service in 50 years. USPS has lost control over mail that I sent certified. Now I cannot even get a Service Request update.
Just tried from my Mac and the URL just spins and spins.
Super helpful- thank you!!! Finally could cancel this request, as it has been months.
Dear USPS, I know you are slow, however, haven't heard from you in 30 days since submitting the search request for a package you have failed to deliver. Come on folks, this isn't rocket science, for if it was, the mail piece would have never been lost. When do you plan on updating me on your "search" for the package I sent that has yet to be delivered?
Hi,
I have a Search Request Date of 01/17/2022
Reference: Search ID # 13684555
Tracking #: 9505511795761363335523
A big Xmas envelope going to Warner Ave In Chicago 60618.
I know you are trying!
Please don't give up on me!
THANKS
I HAD A PACKAGE DISPATCHED BUT UNTIL NOW STILL NOT DELIVERED NOR HAVE AN UPDATE! IT'S FROM OCT.2021 AND IT'S JANUARY 2022.
My package has been missing for a month now!! Items are all nostalgic irreplaceable items!! I just want to die!!! I can't get any answers from anybody!! Missing mail search never updated. If I go to the Mail Recovery Center can I look for my items??
Hi, I have 4 checks that I send on 12/23/20 or 12/24/20, however they are not been rec'd. I heard that there has an unprecedented backlog at USPS. Please advise is there anyway I can track the missing checks. Thanks.
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I too submitted a search request, and am still waiting!! Been months with the same updates.
Contacted my local Post Office, cannot get through by phone, emails go unanswered.
So, who do I contact now so I can get some answers????
I submitted a search request (evidenced by screenshots) yet my account reflects no such activity. I suspect all missing mail submissions go directly into their round file.
I submitted a missing mail and search request to USPS online and nothing has happened with it (State ID with change of address) -- I subscribe to Informed Delivery so I received an email with an image of the piece of mail that is missing. Received auto reply from USPS with search ID number and a follow-up auto email from the Meadow Mesa post office that delivers mail that they will contact me after they review and investigate the information I provided. Haven't heard a word from the station since and they will not answer phone calls to inquire about status of search. No answer, no voicemail, rapid busy signal indicating the call doesn't connect. "Thanks to this website I was able to find a copy of my submitted search request and will try to meet with the person in charge at the Meadow Mesa station in North Las Vegas. Guess I'll just show up and hope to meet with Randy Zellerfrow.
The "kiss of death" for delivery appears to be the Detroit Distribution Center. A lot of stuff going there gets lost for some odd reason. I can't help but wonder if those employees at that location are simply destroying mail and subverting packages to their own personal property. I actually had a "supervisor" tell me that since my pkg was small, it was likely underneath a larger pkg and I would simply have to wait until someone lifted the larger pkg and found the smaller one. When I asked how long the larger pkg could remain untouched, she said it could take months. Really? Pkgs are left to lie dormant and untouched for months without any attempt to move them out for delivery? Amazing!
Ditto comments by AF on Saturday, 29 September 2018 12:36
Thank you so much for these instructions! I was finally able to stop the USPS emails telling me that they're still searching! Package showed up the day after I filed my missing mail claim, now I have been getting these emails forever, without any instructions in the email on how to cancel the claim.
How do I stop the stupid thing?
My tracked package turned up but the messages continued for months. Finally a way to get rid of those dumb messages. Thank you
Thanks for the information...
I've had two packages lost while out for delivery this month!
Very thankful for this post. I couldn't find a link anywhere back to my original request and this does the job.