Why: Instagram “No Internet Connection” Message

Why: Instagram “No Internet Connection” Message

While using the Instagram app on your device, you receive a message about No Internet Connection each time you try to perform an action? In some cases, when you receive the message, posts and comments still load normally. In other cases, you receive the No Internet Connection message trying to edit a post, make a comment, or like a post and your action does not save.  If you are experiencing this behavior, the issue is most likely an issue with Instagram and their servers at that time.

 

What you can do…

 

  1. Try to use the Instagram app on a Wireless network (Wi-Fi) or Cellular network (LTE) to see if the No Internet Connection message appears the same way. (If you haven’t tried already, close and re-open the Instagram app and try again)
 
  1. Check the official Instagram Twitter account handle for any important announcements including outages.




 
  1. Check Google News for reports by news outlets about issues related to Instagram.
 
  1. Check on Twitter and Instagram for trending hashtags about Instagram being down. Some hashtags to search for:
 

#instagramdown #instagramup #isinstagramdown


If you are currently experiencing this error, use the comment form below to report it and check if other users are experiencing the same issue.
 

* Please use the comment form below. Comments are moderated.*



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Comments 17

Guest - C. Barreto on Saturday, 25 December 2021 12:14

I can use it on my S20+ just fine. I'm trying to connect with my surfpro and I get the message no internet connection. So, is their something I have to do to my surfpro to make it work. I have no problem any other place in my surfpro

I can use it on my S20+ just fine. I'm trying to connect with my surfpro and I get the message no internet connection. So, is their something I have to do to my surfpro to make it work. I have no problem any other place in my surfpro
Guest - Nicholas Balandiat on Thursday, 09 December 2021 06:26

Mine says no internet connection in Google Chrome and works fine in Bing? Chrome is becoming crappier and crappier. I guess providers need to pay "tribute" to Google perhaps? Chrome won't even save passwords for GMAIL but Bing does that too? You ask them in their help forums and get no response.

Mine says no internet connection in Google Chrome and works fine in Bing? Chrome is becoming crappier and crappier. I guess providers need to pay "tribute" to Google perhaps? Chrome won't even save passwords for GMAIL but Bing does that too? You ask them in their help forums and get no response.
Guest - Jane Ogden on Friday, 22 October 2021 14:06

Why does Instagram kerp saying no internet connection why trying to sign in?

Why does Instagram kerp saying no internet connection why trying to sign in?
Guest - Paul on Wednesday, 05 May 2021 07:43

I get this all the time
Instagram never works when I’m not connected to Wi-Fi

I get this all the time Instagram never works when I’m not connected to Wi-Fi
Guest - Leel_emkay on Sunday, 28 March 2021 15:22

I have problem with my IG i open my data but says no internet connection

I have problem with my IG i open my data but says no internet connection
Guest - Steve on Sunday, 21 March 2021 08:59

I have a blank page saying no internet connection when I have 3 different wifis one LTE use...
Well this frustration make some realize ,how addicted I am basically ??

I have a blank page saying no internet connection when I have 3 different wifis one LTE use... Well this frustration make some realize ,how addicted I am basically ??
Guest - F on Tuesday, 09 February 2021 15:26

My cellular data was turned off for Instagram in the settings menu. Now it works !

My cellular data was turned off for Instagram in the settings menu. Now it works !
Guest - joel on Tuesday, 20 December 2022 10:00

Thanks. I took your advice, went to my cellular data and my IG was off. I turned it on and voila! Now it's working just fine.

Thanks. I took your advice, went to my cellular data and my IG was off. I turned it on and voila! Now it's working just fine.
Guest - Pamela on Friday, 22 January 2021 15:48

I have been having the same problem on both my ipad and iphone for weeks now even though it was working fine before then and I have not changed any settings on either device. My internet connection works fine for other apps. I have now deleted the instagram app on both devices and will wait several days before re-installing. Multiple reboots of the wifi router/modem did absolutely nothing to fix the problem. Mighty frustrating!

I have been having the same problem on both my ipad and iphone for weeks now even though it was working fine before then and I have not changed any settings on either device. My internet connection works fine for other apps. I have now deleted the instagram app on both devices and will wait several days before re-installing. Multiple reboots of the wifi router/modem did absolutely nothing to fix the problem. Mighty frustrating!
Guest - Patrick on Tuesday, 17 November 2020 06:01

In my case, I was at fault. I went to Settings (I’m using iPhone), scrolled down to Instagram app, clicked on it... and discovered I had not enabled Mobile Data for instagram! Now working fine on my phone plan.

In my case, I was at fault. I went to Settings (I’m using iPhone), scrolled down to Instagram app, clicked on it... and discovered I had not enabled Mobile Data for instagram! Now working fine on my phone plan.
Guest - luke on Thursday, 12 November 2020 09:17

mine is doing the same as all of these comments but its been like this for 3 days and ive done evrything

mine is doing the same as all of these comments but its been like this for 3 days and ive done evrything
Guest - Patrick Broderick on Wednesday, 11 November 2020 23:25

I get message “No internet connection” only when I’m away from my house, even though I have an internet connection. Like right now. My wife is beside me, has an identical phone, and can use Instagram. So instagram is not down. I have never been able to use instagram outside my home.

I get message “No internet connection” only when I’m away from my house, even though I have an internet connection. Like right now. My wife is beside me, has an identical phone, and can use Instagram. So instagram is not down. I have never been able to use instagram outside my home.
Guest - Anna on Thursday, 17 September 2020 13:27

My Instagram keep saying me today there is no internet connection;( yet I have internet working fine on the phone and tried wifi. I also tried turning phone off and later back on. Didn’t help.
I found this site, when was searching to find out what is wrong. Guess Instagram is just not working today. It is enoying.

My Instagram keep saying me today there is no internet connection;( yet I have internet working fine on the phone and tried wifi. I also tried turning phone off and later back on. Didn’t help. I found this site, when was searching to find out what is wrong. Guess Instagram is just not working today. It is enoying.
Guest - tômm’éi on Thursday, 21 May 2020 19:17

Instagram keeps saying No Internet Connection on my phone. I do have internet connection. IG is the only site that says this for me. Is IG down?

Instagram keeps saying No Internet Connection on my phone. I do have internet connection. IG is the only site that says this for me. Is IG down?
Guest - Ahmed Youssef on Sunday, 19 July 2020 13:01

happens to me too

happens to me too
Guest - Ed on Tuesday, 16 February 2021 11:25

It is the SINGLE 1 failing only!

It is the SINGLE 1 failing only!
Guest - Everett on Monday, 27 January 2020 18:39

I cannot connect with instagram I get a showing of no internet connection. I removed the app and reloaded and still can’t get in.

I cannot connect with instagram I get a showing of no internet connection. I removed the app and reloaded and still can’t get in.
Sunday, 24 November 2024