If you try to playback a call or query in NICE Fusion, you may receive the following error

 A system error has occurred. If this problem persists, notify your administrator.   This error is indicative of a system wide issue with the NICE Fusion application. It most likely will need services rebooted and or a database repair.   {loadposition...

Windows CHKDSK is a valuable tool when troubleshooting performance issues on spinning hard drives. Typically, check disk reviews a volumes bitmap and compares against the drives disk sectors assigned to files in an operating system. CHKDSK is run in Windows command line. Below is an example of how to run Windows Check Disk command line. CHKDSK (/switches) (volume/path/filename) Example...

If you are trying to connect to a newly purchased APC Netbotz Rack Monitor 450/550/570 via the USB console port, chances are you need to install a USB driver and add it Windows 7/8/10 as a new communications port. Even after this, the APC serial configuration utility may not work and you will be forced to...

This guide demonstrates how to create an SSL (Secure Socket Layer) certificate for a web based application. This does not include certificates for Internet facing applications. An SSL certificate is needed for an application or website that uses SSL. The guide assumes you already have a valid CA purchased and we will use that CA to...

If you use WinZip to open .zip files, you might run into an issue where it’s opening them incorrectly or with a different application. You can set Windows File Associations in Default Programs. However, you might run into another issue of not being able to because of not having enough account privileges. You may receive the...