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Fix: This Version of Citrix Receiver Does Not Support Select Encryption

Citrix Receiver Support Selected Encryption

If you recently updated Citrix Receiver and attempt to open a XenApp application, you may receive the following error.

 

This version of Citrix Receiver does not support selected encryption. Please contact your administrator.

 

A documented fix by Citrix is here.

 

  1. Try to increase the ICE Client timeout. Open Windows registry and add the following key.

 

Windows 32-Bit

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\ICA Client

Name: VdLoadUnLoadTimeOut

Type: REG_DWORD

Data: Any value in seconds (Decimal)

 

Windows 64-Bit

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432node\Citrix\ICA Client

Name: VdLoadUnLoadTimeOut

Type: REG_DWORD

Data: Any value in seconds (Decimal)

 

  1. If the above does not work, try uninstalling Citrix HDX RealTime Media Engine.


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Comments

me on Tuesday, 08 August 2017 14:47

the reg fix sorted it for me.... thanks

the reg fix sorted it for me.... thanks :)
Guest
Tuesday, 09 August 2022