If you are trying to update your iOS device (iPhone or iPad) using iTunes, you may receive an error message after the iOS update downloads and attempts to install to your device.   The iPhone “” could not be updated. An unknown error occurred (4000).   The error most likely indicates your iPhone is already updated...

The iTunes sidebar size is actually controlled within Mac OS X general settings now. Adjust the iTunes sidebar size by following the steps below.   Note: The iTunes list size preference does not control the size of the iTunes sidebar. This only controls the size of lists inside playlists.   On your Mac, open System Preferences...

You can pair an Apple Remote with any Mac computer that has a built in IR receiver. In this demonstration, we pair an older generation apple white remote to our 2012 Mac Mini computer.   Note: First, ensure your Apple Remote battery is still good. If you attempt the steps below and are unable to pair...

Are you attempting to delete a message in Mac OS X mail but receive the following error?   The message “” could not be moved to the mailbox “Trash” The IMAP command “UID COPY” (to trash) failed for the mailbox “INBOX” with server error: UID COPY failed.   This is an issue with IMAP unable to...

If you try to convert audio files in iTunes, you may notice Create MP3 Version is missing from the convert menu. Follow the steps to enable create mp3 version in iTunes.   Open iTunes. Go to iTunes -> Preferences   Click Import Settings…  Select MP3 Encoder from the drop down menu   Now you should see Create...