If you are receiving Mac OS kernel panic reports that have a similar output below, try disabling 3rd party USB drivers or related hardware. We received panic reports while copying Mac OS system files to a backup drive using a 3rd party USB card. Not only were the copies not completing successfully (they indicated they were),...

You can find crash and kernel panic logs Mac OS creates for the entire system (not just the current logged in user) in the following location:   /Library/Logs/DiagnosticReports   The log file name for kernel panic logs will be in this form:   Kernel_DATE-TIME_user.panic   Note: This is the current path for Kernel Panic logs for macOS...

If you attempt to download and install an App Store update, you may receive an error message about the update not being found. If you re-attempt to download the update, you receive the same message repeatedly.   In most cases, you likely are trying to download an update that is outdated or has been combined with...

If your MySQL service suddenly stopped accepting connections and you receive an error trying to connect to your MySQL server instance, try to increase the connect_timeout variable in the my.cnf file shown below. For more information, refer to the MySQL documentation here.   MySQL Error message: ERROR 2013 (HY000): Lost connection to MySQL server at 'reading...

You may continually receive a prompt in Mac mail to enter your password when you attempt send or receive an email. Even if you type in your correct password in the password prompt box, you continue to receive the password prompt. There is a bug in some versions of Mac Mail that force your email password...

While the current version of iTunes does not allow you to permanently disable play counts as the feature is built into the software. However, you can try the following to hide or reset the play counts view.   Reset iTunes Song Play Count  Right-click a song or multiple songs -> Song info. Note: You may receive...