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Fix: We’re Sorry but Something Went Wrong. Please Try Again – Instagram

We’re Sorry but Something Went Wrong. Please Try Again instagram

Are you receiving an error trying to load your Instagram feeds on your mobile device? Your Instagram story and feeds do not load and you receive the following error message.

 

We’re sorry, but something went wrong. Please try again.

 
1. Quit the Instagram App and re-open. On iPhone, double click home button and swipe up on Instagram. On Android, use the close all window option and close Instagram.
 
2. Try re-opening the Instagram App and re-loading your feeds.





If all else fails, Instagram is likely experiencing issues. Use the comment form below to let us know if you are experiencing this error at this point in time. Otherwise, please let us know if you are receiving this error and steps you have done to fix it.

 

* Please use the comment form below to let us know if you experience issues, have questions, or can provide solution. We want and encourage feedback. *



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Comments

Jasmine Holland on Wednesday, 26 July 2017 12:48

After closing out of the app, logging out, and restarting my phone, I'm still getting the error message.

After closing out of the app, logging out, and restarting my phone, I'm still getting the error message.
Yeuhen on Wednesday, 26 July 2017 12:50

I can't even load my Instagram after following the step. I reinstall back my Instagram and I open it again but still can't. Why should I do right now ?

I can't even load my Instagram after following the step. I reinstall back my Instagram and I open it again but still can't. Why should I do right now ?
Karolina on Wednesday, 26 July 2017 12:52

I have closed it and reopened, deleted the app and downloaded it again, went to sign in and the same message popped up.

I have closed it and reopened, deleted the app and downloaded it again, went to sign in and the same message popped up.
dionlow on Monday, 07 August 2017 08:05

i cant upload the video taken by the boomerang and rewind camera in my instagram story, how i going to fix this issues

i cant upload the video taken by the boomerang and rewind camera in my instagram story, how i going to fix this issues
Daughterofmymom4225 on Sunday, 13 August 2017 11:13

After closing out of the app, logging out, and restarting my phone, I'm still getting the error message.I also cant use boomerang for instagram and rewind ?

After closing out of the app, logging out, and restarting my phone, I'm still getting the error message.I also cant use boomerang for instagram and rewind ?
Sage on Tuesday, 15 August 2017 08:26

I click the Instagram app and it makes me login. I input my username and password and it says "I'm sorry something went wrong please try again" But when I login from another phone it works fine. I have tried powering down my phone and deleting the app and redowloading it. Nothing works.

I click the Instagram app and it makes me login. I input my username and password and it says "I'm sorry something went wrong please try again" But when I login from another phone it works fine. I have tried powering down my phone and deleting the app and redowloading it. Nothing works.
Hunter streeter on Saturday, 26 August 2017 08:28

I tried all the steps restarted my phone and even deleted the app and re downloaded it but now it won't even let me sign back in.

I tried all the steps restarted my phone and even deleted the app and re downloaded it but now it won't even let me sign back in.
Dustin on Saturday, 26 August 2017 08:29

I've tried all of the following and I still get the message. Now I can't even log into my Instagram account and it won't send a reset password. What should I do?

I've tried all of the following and I still get the message. Now I can't even log into my Instagram account and it won't send a reset password. What should I do?
Mignon on Saturday, 26 August 2017 08:32

Yep having this issue now, tried airplane mode and reloading, tried exiting and reloading, nada!

Yep having this issue now, tried airplane mode and reloading, tried exiting and reloading, nada!
Blake Nichols on Saturday, 26 August 2017 08:34

I login to my account nothing pops up I have tried everything! Instagram please help me fix this problem!

I login to my account nothing pops up I have tried everything! Instagram please help me fix this problem!
Agnieszka on Saturday, 26 August 2017 08:37

Ive done everything and I'm still receiving this message I logged out but. Ow I can't log in because I get the same message

Ive done everything and I'm still receiving this message I logged out but. Ow I can't log in because I get the same message
n on Saturday, 26 August 2017 08:39

not working, getting that error message and can't login

not working, getting that error message and can't login
Maya on Saturday, 26 August 2017 08:42

I couldn't reload so I logged out and when I tried to log back in it said "were sorry, something went wrong." I uninstalled and reinstalled the app, and it still didn't fix it. What can I do now?

I couldn't reload so I logged out and when I tried to log back in it said "were sorry, something went wrong." I uninstalled and reinstalled the app, and it still didn't fix it. What can I do now?
Maya Miller on Saturday, 26 August 2017 08:44

It wasn't reloading, so I logged out of my account and when I tried to sign back in it said, "we're sorry something went wrong". I deinstalled and reinstalled the app, and it still didn't work. What can I do now??

It wasn't reloading, so I logged out of my account and when I tried to sign back in it said, "we're sorry something went wrong". I deinstalled and reinstalled the app, and it still didn't work. What can I do now??
Romy Gregory on Saturday, 26 August 2017 08:45

I deleted the app and logged out and cannot get back into my account and I need help

I deleted the app and logged out and cannot get back into my account and I need help
Bijouperle on Saturday, 26 August 2017 08:45

I have re installed and turned off iphone but still cannot connect

I have re installed and turned off iphone but still cannot connect
Romy on Saturday, 26 August 2017 08:46

Please help me I can't get into my instagram and it says "sorry something went wrong" please help!

Please help me I can't get into my instagram and it says "sorry something went wrong" please help!
Latimoris White on Saturday, 26 August 2017 08:47

I closed the app & I re downloaded the app again & logged in & im still receiving the error message

I closed the app & I re downloaded the app again & logged in & im still receiving the error message
Lj on Saturday, 26 August 2017 08:47

Im having the above issue even after troublshootting

Im having the above issue even after troublshootting
Rosè on Saturday, 26 August 2017 08:48

Nothing is working I deleted the app and re installled it and it still won't work it's currently the only app I'm having trouble with so I know it's not my phone or signal

Nothing is working I deleted the app and re installled it and it still won't work it's currently the only app I'm having trouble with so I know it's not my phone or signal
Will on Saturday, 26 August 2017 08:50

This is anoying. Reset my wifi history, checked for iOS software updates for my phone, updated Instagram, deteleted and reinstalled the app, and nothing seems to work.

This is anoying. Reset my wifi history, checked for iOS software updates for my phone, updated Instagram, deteleted and reinstalled the app, and nothing seems to work.
Jokic on Saturday, 26 August 2017 08:50

its still broken. None of the troubleshooting worked and Im frustrated

its still broken. None of the troubleshooting worked and Im frustrated
Shamti on Saturday, 26 August 2017 08:53

I can't even log in. I've re downloaded it multiple times. It's giving me the same message for both my accounts.

I can't even log in. I've re downloaded it multiple times. It's giving me the same message for both my accounts.
Jasi Lonero on Saturday, 26 August 2017 08:54

I've tried reinstalling the app I've updated the app I've close my phone down I've closed every Avenue down or restart it and I'm still getting the same message all of a sudden can somebody please help

I've tried reinstalling the app I've updated the app I've close my phone down I've closed every Avenue down or restart it and I'm still getting the same message all of a sudden can somebody please help
Zero on Saturday, 26 August 2017 08:54

I've done everything even deleted my app and now I can't even log into any my accounts it jut says something went wrong. I'm updated to he most recent and I need to get back in I have business accounts on Instagram

I've done everything even deleted my app and now I can't even log into any my accounts it jut says something went wrong. I'm updated to he most recent and I need to get back in I have business accounts on Instagram
diana moss on Saturday, 26 August 2017 08:56

my instagram is saying something went wrong please try again, so i uninstalled the app and downloaded it again and when i try logging in it says the same thing

my instagram is saying something went wrong please try again, so i uninstalled the app and downloaded it again and when i try logging in it says the same thing
Malik on Saturday, 26 August 2017 08:56

Im still getting the error message after closed and reopened it

Im still getting the error message after closed and reopened it
Elise on Saturday, 26 August 2017 08:59

Getting the same message after closing the Instagram app and reopening and also restarting my phone. What can I do?

Getting the same message after closing the Instagram app and reopening and also restarting my phone. What can I do?
Solomon Matthews on Saturday, 26 August 2017 08:59

I can't login my account after starting my phone over

I can't login my account after starting my phone over
todd on Saturday, 26 August 2017 09:00

having the same issue? is their a solution?>

having the same issue? is their a solution?>
Jasmine on Saturday, 26 August 2017 09:01

i've tried restarting my phone, deleting the app, and it still doesn't work. What do i do...

i've tried restarting my phone, deleting the app, and it still doesn't work. What do i do...
William on Saturday, 26 August 2017 09:01

I've been getting the "We're sorry, but something went wrong. Try again." error message all morning. I refreshed Instagram, closed out of it and opened it up again, logged out, deleted and reinstalled, and restarted my iPhone. Now it won't let me log in on any account, still with the same error message.

I've been getting the "We're sorry, but something went wrong. Try again." error message all morning. I refreshed Instagram, closed out of it and opened it up again, logged out, deleted and reinstalled, and restarted my iPhone. Now it won't let me log in on any account, still with the same error message.
Michael Clarkstar on Saturday, 26 August 2017 09:02

Greetings,

I've attempted to sign on to my Instagram however, continue to receive "something went wrong" prompt. I've removed the app, and reloaded 3 times but without any luck restoring the application. Help needed please...

Best,

Michael Clarkstar

Greetings, I've attempted to sign on to my Instagram however, continue to receive "something went wrong" prompt. I've removed the app, and reloaded 3 times but without any luck restoring the application. Help needed please... Best, Michael Clarkstar
Candice on Saturday, 26 August 2017 09:02

Instagram isn't allowing me to see new feeds or my profile it just keeps saying we're having trouble refreshing your profile please try again later

Instagram isn't allowing me to see new feeds or my profile it just keeps saying we're having trouble refreshing your profile please try again later
K on Saturday, 26 August 2017 09:03

Mine won't even log me in! Heeeelp

Mine won't even log me in! Heeeelp
For me, forever ago on Saturday, 26 August 2017 09:03

I closed the app like twice, then I also logged out. It still gave me the same thing. And I also have another account on it, and I was working perfectly

I closed the app like twice, then I also logged out. It still gave me the same thing. And I also have another account on it, and I was working perfectly
Chris jensen on Saturday, 26 August 2017 09:03

I tried to do this and it did not do anything. I deleted the app and now I can't log in and it still says, "we're sorry, something went wrong" what do I do

I tried to do this and it did not do anything. I deleted the app and now I can't log in and it still says, "we're sorry, something went wrong" what do I do
Callie F on Saturday, 26 August 2017 09:04

I'm having the same issues as everyone here. What's going on????!!! I have wifi but it won't let me log in to either of my accounts.

I'm having the same issues as everyone here. What's going on????!!! I have wifi but it won't let me log in to either of my accounts.
Ma. Crisanta Joy Andres on Saturday, 26 August 2017 09:04

I am experiencing the same problem now.

I am experiencing the same problem now.
Kellie hopkins on Saturday, 26 August 2017 09:04

Mines not letting me log in even though I've the right password

Mines not letting me log in even though I've the right password
Becky on Saturday, 26 August 2017 09:05

After being shown the error message, I closed the app and uninstalled it. I have tried to log back in with a correct email and password but I'm still getting the same error message saying "sorry something when wrong"

After being shown the error message, I closed the app and uninstalled it. I have tried to log back in with a correct email and password but I'm still getting the same error message saying "sorry something when wrong"
Brittani on Saturday, 26 August 2017 09:05

I can't sign in "we're sorry something went wrong please try again.

I can't sign in "we're sorry something went wrong please try again.
Kelliehopkins_ on Saturday, 26 August 2017 09:05

My instagram isn't letting me. Log in

My instagram isn't letting me. Log in
Dude on Saturday, 26 August 2017 09:06

Same

Gameon on Saturday, 26 August 2017 09:06

I am experiencing this issue instagram will not let me log in I signed out and tried logging back in and I'm having the same problem then I deleted the app and redownload it agin same problem what is going on? please fix it.

I am experiencing this issue instagram will not let me log in I signed out and tried logging back in and I'm having the same problem then I deleted the app and redownload it agin same problem what is going on? please fix it.
madison on Saturday, 26 August 2017 09:06

NOTHING IS WORKING!!!! IT WAS GIVING ME THIS ERROR MESSAGE AND I DELETED THE APP AND NOW IT WONT LET ME LOG BACK IN! I CANNOT LOOSE MY INSTAGRAM ACCOUNT. THAT IS NOT AN OPTION.

NOTHING IS WORKING!!!! IT WAS GIVING ME THIS ERROR MESSAGE AND I DELETED THE APP AND NOW IT WONT LET ME LOG BACK IN! I CANNOT LOOSE MY INSTAGRAM ACCOUNT. THAT IS NOT AN OPTION.
Alec zukowski on Saturday, 26 August 2017 09:07

My Instagram isn't working so I re downloaded it then tried logging in but it just says something went wrong yet my password is correct and so is my email

My Instagram isn't working so I re downloaded it then tried logging in but it just says something went wrong yet my password is correct and so is my email
Trevr Bahr on Saturday, 26 August 2017 09:07

I did all the steps plus I deleted that app and re installed it. And still the same error.

I did all the steps plus I deleted that app and re installed it. And still the same error.
Emma Butcher on Saturday, 26 August 2017 09:08

i have clicked the Instagram app and it makes me login. I input my username and password and it says "I'm sorry something went wrong please try again" But when I login from another phone it works fine. I have tried powering down my phone and deleting the app and redowloading it. Nothing works.

i have clicked the Instagram app and it makes me login. I input my username and password and it says "I'm sorry something went wrong please try again" But when I login from another phone it works fine. I have tried powering down my phone and deleting the app and redowloading it. Nothing works.
Cara Mack on Saturday, 26 August 2017 09:09

it says that it can't let me login or even try to make a new password.

it says that it can't let me login or even try to make a new password.
Riana P on Saturday, 26 August 2017 09:10

My Instagram keeps say something wrong please try again later. I have shit down my phone l, deleted the app off my phones history, depleted the app. I have a good wifi connection and data left but instagram continues to say the same thing over and over.

My Instagram keeps say something wrong please try again later. I have shit down my phone l, deleted the app off my phones history, depleted the app. I have a good wifi connection and data left but instagram continues to say the same thing over and over.
Kenneth on Saturday, 26 August 2017 09:10

I am and I did the steps the first time and it very aggy when it doesn't work

I am and I did the steps the first time and it very aggy when it doesn't work
Holly on Saturday, 26 August 2017 09:10

Can't log into my account, we're sorry something went wrong message keeps coming up

Can't log into my account, we're sorry something went wrong message keeps coming up
kayden Guo on Saturday, 26 August 2017 09:10

Been getting the error message after re-opening multiple times. Please help.

Been getting the error message after re-opening multiple times. Please help.
Kenneth on Saturday, 26 August 2017 09:11

This isn't working and I'm getting tight

This isn't working and I'm getting tight
Curtis on Saturday, 26 August 2017 09:12

I've tried to shut my phone down and reinstalling the app but nothing works I keep on getting we're sorry but something went wrong please try again when ever I log in

I've tried to shut my phone down and reinstalling the app but nothing works I keep on getting we're sorry but something went wrong please try again when ever I log in
Natalia on Saturday, 26 August 2017 09:13

This is annoying all I wanna do is be on the gram?I just woke up I don't have friends.... fix it!!!

This is annoying all I wanna do is be on the gram?I just woke up I don't have friends.... fix it!!!
cc on Saturday, 26 August 2017 09:13

After remove the app and restarting, I still can't solve the error message

After remove the app and restarting, I still can't solve the error message
Meredith on Saturday, 26 August 2017 09:13

I closed it. Deleted the app and redownloaded it. And I restarted my phone. I am still getting the same message

I closed it. Deleted the app and redownloaded it. And I restarted my phone. I am still getting the same message
Pissed on Saturday, 26 August 2017 09:13

I deleted the app and everything but no I tried to access it in web browser but no I've tried everything but no I wrote this on the 26 August 2017 at 10:13

I deleted the app and everything but no I tried to access it in web browser but no I've tried everything but no I wrote this on the 26 August 2017 at 10:13
Blake on Saturday, 26 August 2017 09:14

I tried logging out of my account to fix the issue and now it won't let me back in as the error is still popping up. I reinstalled the app and it's still doing the same thing. I've tried hard resetting my phone and that doesn't help either.

I tried logging out of my account to fix the issue and now it won't let me back in as the error is still popping up. I reinstalled the app and it's still doing the same thing. I've tried hard resetting my phone and that doesn't help either.
Jordan oliveira on Saturday, 26 August 2017 09:14

I can't even like pictures on IG

I can't even like pictures on IG
Ladiejustus on Saturday, 26 August 2017 09:15

Deleted app reloaded it, powered down and back up still getting message

Deleted app reloaded it, powered down and back up still getting message
Somebody on Saturday, 26 August 2017 09:16

After resetting , deleting and closing the app many times my instagran still receives that message at the top of my screen.

After resetting , deleting and closing the app many times my instagran still receives that message at the top of my screen.
Olivia on Saturday, 26 August 2017 09:17

I closed out the app, restarted my phone, deleted the app and redowdloaded, and now I can't even log in because of the message. It won't even let me create a new account.

I closed out the app, restarted my phone, deleted the app and redowdloaded, and now I can't even log in because of the message. It won't even let me create a new account.
Rocky block on Saturday, 26 August 2017 09:22

I'm experiencing this with my rockyblock account right now. Nothing has worked

I'm experiencing this with my rockyblock account right now. Nothing has worked
Rocky block on Saturday, 26 August 2017 09:23

This is happening with my account rockyblock right now. Nothing has worked

This is happening with my account rockyblock right now. Nothing has worked
Nwaba on Saturday, 26 August 2017 09:28

I am receiving the sorry something went wrong everytime I try to login on my Instagram . Why is that happening ?

I am receiving the sorry something went wrong everytime I try to login on my Instagram . Why is that happening ?
huin on Saturday, 26 August 2017 09:28

even i had this problem . so i uninstalled everything related to instagram and then i tried logging in from laptop but it still didnt work . then i tried logging in using another account from the laptop itself and it worked as it was just my account having the problem. so after some hours when i tried logging in again it worked . but first guys try it out from laptop then the phone .

even i had this problem . so i uninstalled everything related to instagram and then i tried logging in from laptop but it still didnt work . then i tried logging in using another account from the laptop itself and it worked as it was just my account having the problem. so after some hours when i tried logging in again it worked . but first guys try it out from laptop then the phone .
Donovan Marshall on Wednesday, 13 September 2017 12:29

Ive tried everything. Uninstalling and reinstalling, logging out, delete data from the cloud. I can't change any of my settings, I can see any activity (likes, comments, follows), I can't change my password, update my bio, change me public profile to private..nothing. Everytime I get the "We're sorry but something went wrong.." message. I give up

Ive tried everything. Uninstalling and reinstalling, logging out, delete data from the cloud. I can't change any of my settings, I can see any activity (likes, comments, follows), I can't change my password, update my bio, change me public profile to private..nothing. Everytime I get the "We're sorry but something went wrong.." message. I give up
z on Wednesday, 13 September 2017 12:46

Every time I try to change my account from private to public ,the message appears "we're sorry ,something went wrong,please try again " also when I try to edit my bio the same message appears ,I have tried everything such as deleting the app ,reinstalling my phone and changing my password ,but nothing works

Every time I try to change my account from private to public ,the message appears "we're sorry ,something went wrong,please try again " also when I try to edit my bio the same message appears ,I have tried everything such as deleting the app ,reinstalling my phone and changing my password ,but nothing works
sankalp on Thursday, 14 September 2017 12:10

Every time I try to change my account from private to public ,the message appears "we're sorry ,something went wrong,please try again " also when I try to edit my bio the same message appears ,I have tried everything such as deleting the app ,reinstalling my phone and changing my password ,but nothing works

Every time I try to change my account from private to public ,the message appears "we're sorry ,something went wrong,please try again " also when I try to edit my bio the same message appears ,I have tried everything such as deleting the app ,reinstalling my phone and changing my password ,but nothing works
Ariana on Wednesday, 27 September 2017 22:32

i restarted my phone, logged out and uninstalled the app but i’m still getting the same error when i try to go on my search. it’s really making me mad bc i cant look at new accounts or people i want to find

i restarted my phone, logged out and uninstalled the app but i’m still getting the same error when i try to go on my search. it’s really making me mad bc i cant look at new accounts or people i want to find
Sukh on Wednesday, 04 October 2017 00:56

Hey I temporarily disabled my account as followed and now it's keeps saying Instagram is we haven't disaled you account yet please try again after a few hours ???

Hey I temporarily disabled my account as followed and now it's keeps saying Instagram is we haven't disaled you account yet please try again after a few hours ???
Shahrose Khan on Tuesday, 10 October 2017 00:44

I have literally tried everything everything to create my business page on Instagram and it still says " we're sorry , but somethin went wrong.please try again." I'm starting to get very irritated. Please fix this problem.

I have literally tried everything everything to create my business page on Instagram and it still says " we're sorry , but somethin went wrong.please try again." I'm starting to get very irritated. Please fix this problem.
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Friday, 20 October 2017

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