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Fix: Warning Virus Alert Call Apple – iPhone

Fix: Warning Virus Alert Call Apple – iPhone

If you visited a website using Safari on your iPhone, you may suddenly receive a pop-up message about an Apple Security Breach and to call a toll free number to install protection software. You cannot go back in Safari and you cannot close the error message. In addition, swiping up to end the Safari app and re-opening Safari does not fix the error message from appearing. The error/website is impersonating Apple and is not an authorized Apple partner.

The Message:

 

Warning!!

APPLE SECURITY BREACH!!

IOS SECURITY CRASH!!

Transferring your personal data and pictures.

Call Apple Support (Toll-Free) 1-866-855-3442

Call 1-866-855-3442 immediately to connect with Apple Technical Support for installing the Protection Software.

 

Further, you may also receive an iOS bubble prompt similar to below.

WarningVirusAlertCallApple

 

Warning virus alert call apple iphone hack

 

First, do not panic. This is a scam and your iPhone (or iOS device) has NOT been hacked. This is clearly a decisive message coming from a malicious website. Do not take any action the message suggests.





 

Follow the steps below to clear the message and reset Safari immediately.

 

  1. Close out of Safari (Swipe Up) or click your iPhone home button. If you cannot, restart your iPhone by holding the power button.
 
  1. On your iPhone, go to Settings -> Safari -> Clear History and Website Data.

 

Safari reset ios iphone clear cache settings

 

This will completely reset Safari and clear any cache or cookies the malicious website may have put inside your Safari browser. Open Safari again and you should be able to browse normally again.

 

If you continue having issues, please use the comment form below. Remember to report Trademark infringement directly to Apple using this form.

 


* Please use the comment form below to provide feedback*



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Comments

Sienna on Friday, 30 March 2018 18:41

I accidentally pressed the Call button once and then my phone wouldn’t do anything after that with because the message froze on my screen hovering constantly and not letting me do anything. I eventually did a hard restart. Once it restarted, I disconnected all WiFi and cellular and reopened the browser (it was Firefox), and this time the page didn’t load which didn’t lead to the message popping up. So I closed that page tab and deleted that link from my history.

My questions are:
1) Is my phone compromised?
2) Can they steal any data or info off my phone?
3) Is the app (Firefox) compromised?
4) If so what should I do?

I accidentally pressed the Call button once and then my phone wouldn’t do anything after that with because the message froze on my screen hovering constantly and not letting me do anything. I eventually did a hard restart. Once it restarted, I disconnected all WiFi and cellular and reopened the browser (it was Firefox), and this time the page didn’t load which didn’t lead to the message popping up. So I closed that page tab and deleted that link from my history. My questions are: 1) Is my phone compromised? 2) Can they steal any data or info off my phone? 3) Is the app (Firefox) compromised? 4) If so what should I do?
Sienna on Friday, 30 March 2018 18:28

I accidentally pressed the call button. I luckily managed to do a hard restart to make the message go away. But has my phone been compromised? Has the app (was using Firefox)? If so what should I do?

I accidentally pressed the call button. I luckily managed to do a hard restart to make the message go away. But has my phone been compromised? Has the app (was using Firefox)? If so what should I do?
Marlisa Pina on Sunday, 25 March 2018 11:47

The took $400 I do I get it back ?

The took $400 I do I get it back ?
Chelsea on Friday, 23 March 2018 20:54

Thank you for the information!
While grousing over the impending loss of my unsaved tabs, I took a phone call. By the time I got back to my Safari, the malicious ad had blessedly changed to a different ad, and I was able to save my tabs. So that's a possibility. I still cleared the history and data for safety's sake.
Just posting this for posterity.

Thank you for the information! While grousing over the impending loss of my unsaved tabs, I took a phone call. By the time I got back to my Safari, the malicious ad had blessedly changed to a different ad, and I was able to save my tabs. So that's a possibility. I still cleared the history and data for safety's sake. Just posting this for posterity.
Me on Friday, 23 March 2018 15:53

I’m having this issue but in my recent calls I see the ‭WarningVirusAlertCallApple‬ message. It looks like the call was made 3 times and canceled from my phone to “‭WarningVirusAlertCallApple‬” which I never did. It seems somehow that it was done through my whatsapp. My safari browser is fine and no message there. It seems like they found a new way to insert this message into recent calls. Anyone had this happen to their phone? I have iphone 6+

I’m having this issue but in my recent calls I see the ‭WarningVirusAlertCallApple‬ message. It looks like the call was made 3 times and canceled from my phone to “‭WarningVirusAlertCallApple‬” which I never did. It seems somehow that it was done through my whatsapp. My safari browser is fine and no message there. It seems like they found a new way to insert this message into recent calls. Anyone had this happen to their phone? I have iphone 6+
paul126 on Tuesday, 27 February 2018 20:55

oh my mistake.. finally my iphone's safari is working!! but is my phone safe?

I'm worry about it because I click 5times to call button.. Also I follow this information, and it is very helpful me!!. Thank you!!

oh my mistake.. finally my iphone's safari is working!! but is my phone safe? I'm worry about it because I click 5times to call button.. Also I follow this information, and it is very helpful me!!. Thank you!!
paul126 on Tuesday, 27 February 2018 20:28

plz help me i do on this way..but safari doesn't working. If i enter the safari," ipone do not connect to internet" that my phone show on screen also LTE is still working. Am i safety? i'm worry about it..

my email is paul126@naver.com

plz help me i do on this way..but safari doesn't working. If i enter the safari," ipone do not connect to internet" that my phone show on screen also LTE is still working. Am i safety? i'm worry about it.. my email is paul126@naver.com
Smith on Monday, 26 February 2018 18:31

This information was very helpful. Good, because I did not have a clue what to do. Thank you for being there.

This information was very helpful. Good, because I did not have a clue what to do. Thank you for being there.
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Wednesday, 26 September 2018
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