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Fix: A Software Update Is Required to Connect to iPhone

Fix: A Software Update Is Required to Connect to iPhone

Is your iPhone suddenly charging on and off after plugging it into your computer? Do you see a pop-up message about a software update needed? Your iPhone is probably appearing and disappearing in iTunes randomly. Did you already update to the latest Mac OS and latest iOS version on your iPhone? In addition, you did or did not install the public beta release of iOS as well…

 

A software update is required to connect to iPhone.

Would you like to download and install this update now?

Use of this software is subject to the original Software License Agreement(s) that accompanied the software being updated.

 

When you select install the update attempts to do something but after waiting several minutes, you receive an Installation failed message.

 

Installation failed

Can’t install the software because it is not currently available from the Software Update server.

 

Iphone software update downloading

 

Iphone installation failed software update server

 

No matter how many times you attempt the install, it fails and your iPhone will continue to charge on and off while plugged into your computer.

 

  1. You must download and install Apple Xcode using this link. This is a large download, about 5 gigs. After it downloads, unzip the file. This may take another several minutes.
 
Install xcode apple developer site
 
  1. After installing Xcode, launch the application. You can quit Xcode after you successfully launch it.
 
  1. Finally, plug in your iPhone again to your computer and launch iTunes. You will no longer receive the software update is required to connect to iPhone prompt.
 

Until a new version of iOS is released, you will need to leave Xcode installed on your Mac.


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Comments

Rahul Kumar on Wednesday, 27 February 2019 22:47

This solved my problem. Thanks a lot.

This solved my problem. Thanks a lot.
Greg T on Wednesday, 19 December 2018 09:49

This did not fix it for me... I am losing my mind... Fresh install of Mac OS 10.14.2... just updated iphone 8 plus to 12.1.2... Installed latest xcode... opened it and it installed all sorts of stuff.. still cant connect my damn phone to this macbook pro it keeps beeping and connecting and disconnecting the charge... and I get that stupid message that software needs to be updated to connect to this phone!! WTF!!!

This did not fix it for me... I am losing my mind... Fresh install of Mac OS 10.14.2... just updated iphone 8 plus to 12.1.2... Installed latest xcode... opened it and it installed all sorts of stuff.. still cant connect my damn phone to this macbook pro it keeps beeping and connecting and disconnecting the charge... and I get that stupid message that software needs to be updated to connect to this phone!! WTF!!!
mb on Saturday, 15 December 2018 15:46

Didn't work, sadly.

Didn't work, sadly.
andrew on Tuesday, 11 December 2018 12:52

*THIS FIXED IT*. THANK YOU

y'all my hero. I've been unable to connect to iTunes for 3 months. Other sites talking about changing the cable (which worked for some), but the XCODE fixed it.

*THIS FIXED IT*. THANK YOU y'all my hero. I've been unable to connect to iTunes for 3 months. Other sites talking about changing the cable (which worked for some), but the XCODE fixed it.
Lori on Tuesday, 11 December 2018 08:36

After continuously getting the message that a software update was needed to connect to the iPhone and iPad, and the installation failing, I finally managed to download Xcode but there was no zip file. It went (and goes to) to a window "Welcome to Xcode", and then 3 options - Get started with a playground, Create a new Xcode project, and Clone an existing project. And my iPhone and iPad both still continue to charge on and off. What did I do wrong? Thanks.

After continuously getting the message that a software update was needed to connect to the iPhone and iPad, and the installation failing, I finally managed to download Xcode but there was no zip file. It went (and goes to) to a window "Welcome to Xcode", and then 3 options - Get started with a playground, Create a new Xcode project, and Clone an existing project. And my iPhone and iPad both still continue to charge on and off. What did I do wrong? Thanks.
Jeremy on Thursday, 11 October 2018 19:08

Interesting... had this very issue, found this advice, started downloading xcode which required using my Apple ID to download it, then entered the 2-factor authentication for using my Apple ID, then... voila! All of a sudden, my iphone was successfully connected to iTunes! Wondering if the issue has anything to do with either device not being logged in / verified using Apple ID? Just thought I'd add my experience now...

Interesting... had this very issue, found this advice, started downloading xcode which required using my Apple ID to download it, then entered the 2-factor authentication for using my Apple ID, then... voila! All of a sudden, my iphone was successfully connected to iTunes! Wondering if the issue has anything to do with either device not being logged in / verified using Apple ID? Just thought I'd add my experience now...
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Friday, 26 April 2019