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We Are Currently Experiencing Technical Issues (Desktop) – Fifth Third Bank

We Are Currently Experiencing Technical Issues (Desktop) – Fifth Third Bank

Fifth Third Bank may be experiencing issues with their online banking or rewards websites. If they are, you may receive a similar message below.

 

Attention

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030.

 

*Use the comment form below to let us know if you are experiencing the same issue.*

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Comments

Michael on Thursday, 14 May 2020 19:03

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. It's been weeks that I recieved that message. So annoying that I cant log in on my mobile banking.

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. It's been weeks that I recieved that message. So annoying that I cant log in on my mobile banking.
thomas turoso on Saturday, 09 May 2020 22:07

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. I have received this message for 3 days and can't login

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. I have received this message for 3 days and can't login
Lisa Bostic on Friday, 17 April 2020 09:22

I have been trying for three DAYS to pay my bill. Have made several calls. Always assured this is a "temporary issue". The phone app tells me they are having technical difficulties and the desktop just gives me a blank screen. EVERY. TIME.

I have been trying for three DAYS to pay my bill. Have made several calls. Always assured this is a "temporary issue". The phone app tells me they are having technical difficulties and the desktop just gives me a blank screen. EVERY. TIME.
Maria on Wednesday, 15 April 2020 14:09

Need to pay bills. When will this be fixed? It has been like this since 8 am eastern time. That is not temporary. Can not transfer funds and I have bills to pay!! Please get it fixed!

Need to pay bills. When will this be fixed? It has been like this since 8 am eastern time. That is not temporary. Can not transfer funds and I have bills to pay!! Please get it fixed!
Stephanie Taylor on Wednesday, 15 April 2020 12:12

When will the site be fixed? I have bills that are due. Is Fifth Third bank going to pay my LATE FEES?????

When will the site be fixed? I have bills that are due. Is Fifth Third bank going to pay my LATE FEES?????
Julie Smith on Saturday, 14 March 2020 13:46

After logging in when screen goes to my account info the screen is white and blank..anyone else having this issue? If you are and were able to fix it ..please how did you do it?

After logging in when screen goes to my account info the screen is white and blank..anyone else having this issue? If you are and were able to fix it ..please how did you do it?
Fifth Third on Sunday, 15 March 2020 08:03

Yes. Clear your browser cache. It will work again

Yes. Clear your browser cache. It will work again
Paula Milner on Saturday, 22 February 2020 19:18

The fifth third app has been down for three hours it gives me a phone number to call for technical difficulty and of course there’s no one answering that phone. Very frustrating. Saturday, February 22 at 1930 CST. Need to get to my account!!

The fifth third app has been down for three hours it gives me a phone number to call for technical difficulty and of course there’s no one answering that phone. Very frustrating. Saturday, February 22 at 1930 CST. Need to get to my account!!
Jan J on Saturday, 22 February 2020 16:46

Can't log in thru mobile app or desktop site since around 3:00 CST.

I had issues at the store with my debit card this morning, first time it came back declined and 2nd time it went thru. Checked online banking after leaving the store and it showed a charge (the declined one) a credit and then the 2nd charge.

Went to check my account this afternoon because my Facebook pay said there was a problem with a money request and I needed to update my card. When I tried logging in to 5/3 mobile app I received the "technical issues" message. I've been on hold for over 90 minutes, and counting. This bank is a joke.

Can't log in thru mobile app or desktop site since around 3:00 CST. I had issues at the store with my debit card this morning, first time it came back declined and 2nd time it went thru. Checked online banking after leaving the store and it showed a charge (the declined one) a credit and then the 2nd charge. Went to check my account this afternoon because my Facebook pay said there was a problem with a money request and I needed to update my card. When I tried logging in to 5/3 mobile app I received the "technical issues" message. I've been on hold for over 90 minutes, and counting. This bank is a joke.
Barbara on Thursday, 20 February 2020 07:26

Unable to log into mine or my husbands acct. Keeps telling me user name or password is wrong and I know it's not.

Unable to log into mine or my husbands acct. Keeps telling me user name or password is wrong and I know it's not.
Sundus on Tuesday, 18 February 2020 09:52

Nothing is working and I need to report a fraudulent activity and it is very important I don’t have my social on me and it isn’t allowing me to do anything

Nothing is working and I need to report a fraudulent activity and it is very important I don’t have my social on me and it isn’t allowing me to do anything
Steve S. on Wednesday, 29 January 2020 16:07

Would like to be able to access my account information but can't log on. Get it Fixed !!

Please let me know when it's fixed

Would like to be able to access my account information but can't log on. Get it Fixed !! Please let me know when it's fixed
Toshiro Mifune on Friday, 17 January 2020 14:34

This site is down again. Things happen but if this keeps up, I'm switching to US Bank.

This site is down again. Things happen but if this keeps up, I'm switching to US Bank.
Julie Hohlt on Friday, 06 December 2019 12:37

card was just declined for $35 and can't log onto 5/3.com nor does the customer service number work or the branches!!

card was just declined for $35 and can't log onto 5/3.com nor does the customer service number work or the branches!!
John on Sunday, 20 October 2019 19:01

You have declined my card even though I have $53 dollars on it dobt care what issues your having I want my cash!

You have declined my card even though I have $53 dollars on it dobt care what issues your having I want my cash!
john Russell bradshaw on Sunday, 20 October 2019 19:00

So went to use card today we lined went to ATM declined. My balance is $53 why are you all keeping me from using my own money. I don't care that your systems are down I want my cash

So went to use card today we lined went to ATM declined. My balance is $53 why are you all keeping me from using my own money. I don't care that your systems are down I want my cash
Landry Bollenbacher on Thursday, 26 September 2019 16:46

I am experiencing issues with the 5/3 Mobile App. Once I login, a message pops up saying that they are experiencing technical issues and to call Customer Service for assistance.

I am experiencing issues with the 5/3 Mobile App. Once I login, a message pops up saying that they are experiencing technical issues and to call Customer Service for assistance.
Kathryn H. Allen on Sunday, 20 January 2019 13:02

I am attempting to change my passcode for my banking accounts since I got a ransom request email and I keep getting the error message re: experiencing technical issues. It does this every time I try to change passcode. Please advise.

I am attempting to change my passcode for my banking accounts since I got a ransom request email and I keep getting the error message re: experiencing technical issues. It does this every time I try to change passcode. Please advise.
V Thornton on Friday, 26 October 2018 07:13

I can't log on to my account from ANY computer (work or home). Nothing as far as password or log in information has changed. It started with me on Wednesday Oct 24th and now it is the 26th same thing. I can do mobile banking but I NEED TO SEE MY ACCOUNT ACTIVITY. This is so frustrating!!!! Please fix

I can't log on to my account from ANY computer (work or home). Nothing as far as password or log in information has changed. It started with me on Wednesday Oct 24th and now it is the 26th same thing. I can do mobile banking but I NEED TO SEE MY ACCOUNT ACTIVITY. This is so frustrating!!!! Please fix
cassidy lemon on Wednesday, 03 October 2018 07:37

i can not login in to my bank account for the last 3 days. says "we are experiencing technical difficulties, for assistance call 1-800-972-3030" however, when i call the 1-800 number it says it will transfer me but instead hangs up

i can not login in to my bank account for the last 3 days. says "we are experiencing technical difficulties, for assistance call 1-800-972-3030" however, when i call the 1-800 number it says it will transfer me but instead hangs up
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