We Are Currently Experiencing Technical Issues (Desktop) – Fifth Third Bank

We Are Currently Experiencing Technical Issues (Desktop) – Fifth Third Bank

Fifth Third Bank may be experiencing issues with their online banking or rewards websites. If they are, you may receive a similar message below.





 

Attention

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030.

 

*Use the comment form below to let us know if you are experiencing the same issue.*

* Please use the comment form below. Comments are moderated.*



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Comments 42

Guest - Krystle on Monday, 10 April 2023 11:52

I have not been able to log-in to my account for the last three days. I click the log-in info with my username and password and nothing happens.

I have not been able to log-in to my account for the last three days. I click the log-in info with my username and password and nothing happens.
Guest - Ray Rabert on Sunday, 14 August 2022 12:27

I have had severe problems logging into 53rd bank's web site on any windows computer, BUT have been able to on android phone. However what you can do on phone is very limited. Get severe runaround from reps, they DISCONNECT my calls when asking why they are not allowing me to set up external bank account. They REFUSE to allow me to speak to anyone in the IT dept. or anyone who can actually fix problems.
EXTREMELY FRUSTRATING DEALING WITH THIS BANK! They have admitted that problem log in in started after they updated security software but yet do not even admit that there is even a problem with their software!

I have had severe problems logging into 53rd bank's web site on any windows computer, BUT have been able to on android phone. However what you can do on phone is very limited. Get severe runaround from reps, they DISCONNECT my calls when asking why they are not allowing me to set up external bank account. They REFUSE to allow me to speak to anyone in the IT dept. or anyone who can actually fix problems. EXTREMELY FRUSTRATING DEALING WITH THIS BANK! They have admitted that problem log in in started after they updated security software but yet do not even admit that there is even a problem with their software!
Guest - RC on Thursday, 08 September 2022 12:24

I am experiencing this exact same thing. They deny any problem and say it's MY computer

I am experiencing this exact same thing. They deny any problem and say it's MY computer
Guest - Marian Schneider on Friday, 19 August 2022 11:09

I have had this exact problem. Can't get any answers!!! this is so frustrating. Have not been able to get on my desk top computer online banking at Fifth Third Bank for a few months. I have deleted cookies, cleared cache with no results! Help please!

I have had this exact problem. Can't get any answers!!! this is so frustrating. Have not been able to get on my desk top computer online banking at Fifth Third Bank for a few months. I have deleted cookies, cleared cache with no results! Help please!
Guest - BD Butler on Sunday, 27 March 2022 13:13

Desktop Microsoft edge online login has not worked for me in months. Still getting popup of technical issues and phone contact number 800-972-3030. I've deleted cookies, cleared the cache and attempted to create a new login, but the website locks up and gives the 800 number! Iphone mobile app is the only way I can login to 5th-3rd, and once this stops working I'll have to find another bank. FIX THE ISSUES OR LOSE ANOTHER CUSTOMER!

Desktop Microsoft edge online login has not worked for me in months. Still getting popup of technical issues and phone contact number 800-972-3030. I've deleted cookies, cleared the cache and attempted to create a new login, but the website locks up and gives the 800 number! Iphone mobile app is the only way I can login to 5th-3rd, and once this stops working I'll have to find another bank. FIX THE ISSUES OR LOSE ANOTHER CUSTOMER!
Guest - Michael on Thursday, 14 May 2020 19:03

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. It's been weeks that I recieved that message. So annoying that I cant log in on my mobile banking.

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. It's been weeks that I recieved that message. So annoying that I cant log in on my mobile banking.
Guest - thomas turoso on Saturday, 09 May 2020 22:07

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. I have received this message for 3 days and can't login

We are currently experiencing technical issues. For assistance, call Customer Service at 1-800-972-3030. I have received this message for 3 days and can't login
Guest - Lisa Bostic on Friday, 17 April 2020 09:22

I have been trying for three DAYS to pay my bill. Have made several calls. Always assured this is a "temporary issue". The phone app tells me they are having technical difficulties and the desktop just gives me a blank screen. EVERY. TIME.

I have been trying for three DAYS to pay my bill. Have made several calls. Always assured this is a "temporary issue". The phone app tells me they are having technical difficulties and the desktop just gives me a blank screen. EVERY. TIME.
Guest - Maria on Wednesday, 15 April 2020 14:09

Need to pay bills. When will this be fixed? It has been like this since 8 am eastern time. That is not temporary. Can not transfer funds and I have bills to pay!! Please get it fixed!

Need to pay bills. When will this be fixed? It has been like this since 8 am eastern time. That is not temporary. Can not transfer funds and I have bills to pay!! Please get it fixed!
Guest - Stephanie Taylor on Wednesday, 15 April 2020 12:12

When will the site be fixed? I have bills that are due. Is Fifth Third bank going to pay my LATE FEES?????

When will the site be fixed? I have bills that are due. Is Fifth Third bank going to pay my LATE FEES?????
Guest - Julie Smith on Saturday, 14 March 2020 13:46

After logging in when screen goes to my account info the screen is white and blank..anyone else having this issue? If you are and were able to fix it ..please how did you do it?

After logging in when screen goes to my account info the screen is white and blank..anyone else having this issue? If you are and were able to fix it ..please how did you do it?
Guest - Fifth Third on Sunday, 15 March 2020 08:03

Yes. Clear your browser cache. It will work again

Yes. Clear your browser cache. It will work again
Guest - Paula Milner on Saturday, 22 February 2020 19:18

The fifth third app has been down for three hours it gives me a phone number to call for technical difficulty and of course there’s no one answering that phone. Very frustrating. Saturday, February 22 at 1930 CST. Need to get to my account!!

The fifth third app has been down for three hours it gives me a phone number to call for technical difficulty and of course there’s no one answering that phone. Very frustrating. Saturday, February 22 at 1930 CST. Need to get to my account!!
Guest - Jan J on Saturday, 22 February 2020 16:46

Can't log in thru mobile app or desktop site since around 3:00 CST.

I had issues at the store with my debit card this morning, first time it came back declined and 2nd time it went thru. Checked online banking after leaving the store and it showed a charge (the declined one) a credit and then the 2nd charge.

Went to check my account this afternoon because my Facebook pay said there was a problem with a money request and I needed to update my card. When I tried logging in to 5/3 mobile app I received the "technical issues" message. I've been on hold for over 90 minutes, and counting. This bank is a joke.

Can't log in thru mobile app or desktop site since around 3:00 CST. I had issues at the store with my debit card this morning, first time it came back declined and 2nd time it went thru. Checked online banking after leaving the store and it showed a charge (the declined one) a credit and then the 2nd charge. Went to check my account this afternoon because my Facebook pay said there was a problem with a money request and I needed to update my card. When I tried logging in to 5/3 mobile app I received the "technical issues" message. I've been on hold for over 90 minutes, and counting. This bank is a joke.
Guest - Barbara on Thursday, 20 February 2020 07:26

Unable to log into mine or my husbands acct. Keeps telling me user name or password is wrong and I know it's not.

Unable to log into mine or my husbands acct. Keeps telling me user name or password is wrong and I know it's not.
Guest - Sundus on Tuesday, 18 February 2020 09:52

Nothing is working and I need to report a fraudulent activity and it is very important I don’t have my social on me and it isn’t allowing me to do anything

Nothing is working and I need to report a fraudulent activity and it is very important I don’t have my social on me and it isn’t allowing me to do anything
Guest - Steve S. on Wednesday, 29 January 2020 16:07

Would like to be able to access my account information but can't log on. Get it Fixed !!

Please let me know when it's fixed

Would like to be able to access my account information but can't log on. Get it Fixed !! Please let me know when it's fixed
Guest - Toshiro Mifune on Friday, 17 January 2020 14:34

This site is down again. Things happen but if this keeps up, I'm switching to US Bank.

This site is down again. Things happen but if this keeps up, I'm switching to US Bank.
Guest - Julie Hohlt on Friday, 06 December 2019 12:37

card was just declined for $35 and can't log onto 5/3.com nor does the customer service number work or the branches!!

card was just declined for $35 and can't log onto 5/3.com nor does the customer service number work or the branches!!
Guest - John on Sunday, 20 October 2019 19:01

You have declined my card even though I have $53 dollars on it dobt care what issues your having I want my cash!

You have declined my card even though I have $53 dollars on it dobt care what issues your having I want my cash!
Friday, 29 March 2024