Become The Solution Chicago Logo

Become The Solution Chicago Logo

Search Become The Solution:

Fix: Waze Uh-Oh Can't Find Route

Fix: Waze Uh-Oh Can't Find Route

While using the Waze app, you may receive an error message after inputting an address destination. The app will attempt to lookup a route and the loading icon will spin, but then eventually respond “Uh-oh! Can’t find a route.” You may also notice the app displays Km (kilometers) instead of Mi (miles) or vice versa if you set up the opposite to show in your settings. In addition, if you keep entering the same route or a different route, the error message persists and continues to show up.

 

The Waze app is experiencing issues communicating to the Waze server. In addition, your mobile device might be attempting to communicate over your home wireless network or your LTE data connection simultaneously and the app is unable to make a reliable connection to the Waze servers to pinpoint a route. This likely happens if you are close outside of your house where you connect to a wireless network, or if you are travelling around and a saved wireless network comes into range of your mobile device.

 

Disable your mobile device Wi-Fi and try to use Waze over your mobile data connection. All else, swipe-up and end the Waze app, then re-open Waze.

 

Let us know if you are experiencing this and if this did not solve your issue or if you did something different to fix it.

 



3

Related Posts

 

Comments

Randy on Wednesday, 10 October 2018 07:35

This happens every morning for me on the way to work, a 15 mile journey.

Turning off Wi-Fi alone solves the issue about 30% of the time.

Also quitting the app and restarting it works an additional 40% of the time.
That leaves 30% where this still does not work.

I have found in these instances, setting a route to a place less than a few blocks away, solves the issue almost all of the remaining time, after which I put the original destination in and set it as a new drive. Only about 5% of the time does doing all three things not allow Waze to work.

This is definitely frustrating! Waze definitely need to get on the ball, unless Google, who now owns Waze, is trying to obsolete the app and get people to switch to Google Maps.

This happens every morning for me on the way to work, a 15 mile journey. Turning off Wi-Fi alone solves the issue about 30% of the time. Also quitting the app and restarting it works an additional 40% of the time. That leaves 30% where this still does not work. I have found in these instances, setting a route to a place less than a few blocks away, solves the issue almost all of the remaining time, after which I put the original destination in and set it as a new drive. Only about 5% of the time does doing all three things not allow Waze to work. This is definitely frustrating! Waze definitely need to get on the ball, unless Google, who now owns Waze, is trying to obsolete the app and get people to switch to Google Maps.
Russell on Monday, 01 October 2018 13:54

This worked for me on a 520 mile route from the Uk to France. Thank you!!

This worked for me on a 520 mile route from the Uk to France. Thank you!!
Emma Martin on Saturday, 30 June 2018 22:49

Turning off WiFi and closing Waze did not help. I even turned off and turned back on my iphone. I was trying to waze back to my house which I have done 100's of times. It's a 75 mile trip.

Turning off WiFi and closing Waze did not help. I even turned off and turned back on my iphone. I was trying to waze back to my house which I have done 100's of times. It's a 75 mile trip.
Guest
Wednesday, 24 April 2019