Fix: iPhone Restore iCloud "Account Details Unavailable"
If you recently restored your iphone with iOS 9, you may receive a message when you select your iCloud account information under Settings -> iCloud
Account Details Unavailable If you are signing in to iCloud on another device or at iCloud.com, you can get a verification code while offline
Selections Get Verification Code or Ok
It seems the restore has somehow corrupted your iCloud login ID on your iOS device (iPhone). The verification code you will get won't mean anything.
To fix the corruption, log out of iCloud on your device and log back in.
You will get a prompt "if you sign out of your account, all Photo Stream photos and iCloud Drive stored in iCloud will be removed from this iphone"
Do not fret! The information will only be temporarily lost until you log back into icloud.
Then sign out of iCloud on your iPhone, iPad, or iPod touch:
Tap Settings > iCloud on your iOS device.
Scroll down and tap Sign Out, then tap Sign Out to confirm. ...
Tap Keep on My [Device] or Delete from My [Device], and enter the password for your Apple ID.
Comments 44
Hi,
I tried signing to my icloud acct via my iPhone but It referring me to get verification code from my other device.Meanwhile the the other device (iPad Air) is no longer with me.pls help me
U r a genius???. Jst went to cellular>use cellular for> thn turned on my find my iphone and there i was??????
PROBLEM SOLVER
If you use cellular data, it's probably you turn off your cellular data for : setting. Make sure you turn it on
Setting > Cellular > scroll down to USE CELLULAR DATA FOR : > turn on setting.
Hope this helpful
Cheers
Perfect! problem solved
thank you
good idea
problem solved thx
PROBLEM SOLVED
HELPFUL
Thank you!! This was helpful!
Hahaha. Thanks man! You are genius.
I am getting a message saying "too many codes sent" How do I get a new verification code
Hi, email us a screenshot please. You can use the contact form and we will reply back to you.
Answer: Connect to WIFI if trying to manage your ICloud settings via your cell phone device. Otherwise you will run into issues as mentioned throughout thread
Thanks this helped drastically!!!
Thanx! This one helped me!
This was my case as well. As soon as I reconnected to the WiFi I was able to sign out of my iCloud account on my iPhone 6 plus. I then signed back into my iCloud account, checked all my settings and closed settings altogether. I waited a moment before opening my Calendar. Once opened it took several minutes to sync my iCloud calendar with my phone BUT it did sync all events including new ones I had been missing.
This problem happened to be too.
All you need to do is try offline and when you get the message saying "Account Details Unavailable, If you are signing in to iCloud on another device or at iCloud.com, you can get a verification code while offline" click on get a verification code while offline then connect on Wi-Fi and go to setting>Icloud and try logging in again...
I get the same problem but the solution was different, my Settings was "off" in cellular data, after I set Settings "On" for cellular data, the problem was solved and this annoying message disappears.
thanku so much!! i ve been trying to reset my paswrd for months. this helped!! thankooo!!
This helped me a lot. I was having this problem for a couple of months and finally I could solved it. thanks
This worked for me.
Thank you
You are the man!