Fix: Warning Virus Alert Call Apple – iPhone

If you visited a website using Safari on your iPhone, you may suddenly receive a pop-up message about an Apple Security Breach and to call a toll free number to install protection software. You cannot go back in Safari and you cannot close the error message. In addition, swiping up to end the Safari app and re-opening Safari does not fix the error message from appearing. The error/website is impersonating Apple and is not an authorized Apple partner.

The Message:

Warning!!

APPLE SECURITY BREACH!!

IOS SECURITY CRASH!!

Transferring your personal data and pictures.

Call Apple Support (Toll-Free) 1-866-855-3442

Call 1-866-855-3442 immediately to connect with Apple Technical Support for installing the Protection Software.

Further, you may also receive an iOS bubble prompt similar to below.

WarningVirusAlertCallApple

First, do not panic. This is a scam and your iPhone (or iOS device) has NOT been hacked. This is clearly a decisive message coming from a malicious website. Do not take any action the message suggests.

Follow the steps below to clear the message and reset Safari immediately.

1. Close out of Safari (Swipe Up) or click your iPhone home button. If you cannot, restart your iPhone by holding the power button.

2. On your iPhone, go to Settings -> Safari -> Clear History and Website Data.

This will completely reset Safari and clear any cache or cookies the malicious website may have put inside your Safari browser. Open Safari again and you should be able to browse normally again.

If you continue having issues, please use the comment form below. Remember to report Trademark infringement directly to Apple using this form.