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Fix: Couldn’t Refresh Feed - Instagram

Couldn’t Refresh Feed Instagram

Are you receiving an error trying to load your Instagram feeds on your mobile device? Your Instagram story and feeds do not load and you receive the following error message.

 

Couldn’t Refresh Feed

 
1. Quit the Instagram App and re-open. On iPhone, double click home button and swipe up on Instagram. On Android, use the close all window option and close Instagram.
 
2. Try re-opening the Instagram App and re-loading your feeds.
 
 
If this does not fix it, please post in the comment form below. It may be an issue currently with Instagram and you will be able to see if others are posting the same results.

Please let us know if you are receiving this error and steps you have done to fix it.

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Comments

Elle on Monday, 25 September 2017 12:34

I'm having the same problem as everyone above. My personal account works fine but my business account that I am on most often displays the error no matter what I do in an effort to fix it.

I'm having the same problem as everyone above. My personal account works fine but my business account that I am on most often displays the error no matter what I do in an effort to fix it.
Brett on Monday, 25 September 2017 10:43

About 48 hours - can see stories but my feed is now blank with that loading signal.

About 48 hours - can see stories but my feed is now blank with that loading signal.
Taher kassem on Monday, 25 September 2017 04:06

Its didn't work . Its a white blank page

Its didn't work . Its a white blank page
Kelly Turpin on Sunday, 24 September 2017 21:45

I have two accounts, my main one is not loading only in the home page. It continually says Couldn't Refresh Feed. My profile page still works and I can search and like peoples photos. Every thing still works properly on the second account. Does this make sense? I have tried everything. Yesterday I deleted the app and downloaded again. Still same problem. Can you help?

I have two accounts, my main one is not loading only in the home page. It continually says Couldn't Refresh Feed. My profile page still works and I can search and like peoples photos. Every thing still works properly on the second account. Does this make sense? I have tried everything. Yesterday I deleted the app and downloaded again. Still same problem. Can you help?
Gimesi András Gime on Sunday, 24 September 2017 02:40

It's the third day (since friday afternoon, now is sunday morning) I'm getting this error message in the Instagram app on my Android phone. Closed the app many times, restarted the device few times... Every app with web-needs is working fine but Instagram.
And ofcourse I've checked Instagram in the browser also, and there also just error message appears, nothing else.
The same error was with Facebook and Messenger too on friday afternoon, exactly when this first happened to Instagram, but since friday evening they are working fine.
So it's some huge error at the servers, not in my or our devices!

It's the third day (since friday afternoon, now is sunday morning) I'm getting this error message in the Instagram app on my Android phone. Closed the app many times, restarted the device few times... Every app with web-needs is working fine but Instagram. And ofcourse I've checked Instagram in the browser also, and there also just error message appears, nothing else. The same error was with Facebook and Messenger too on friday afternoon, exactly when this first happened to Instagram, but since friday evening they are working fine. So it's some huge error at the servers, not in my or our devices!
Anthony on Saturday, 23 September 2017 14:23

24 hours now. Blank feed with loading symbol and says couldn't refresh feed

24 hours now. Blank feed with loading symbol and says couldn't refresh feed
Avi on Friday, 22 September 2017 22:33

I have 2 accounts, my main one randomly started displaying 'could not refresh feed'. i can still post, look up users, check stories etc BUT I CANNOT SEE A NEWSFEED.

i have logged out of both account, logged back in, uninstalled, reinstalled, logged in on a friend's phone, all to no help.

WHY?!?!?

I have 2 accounts, my main one randomly started displaying 'could not refresh feed'. i can still post, look up users, check stories etc BUT I CANNOT SEE A NEWSFEED. i have logged out of both account, logged back in, uninstalled, reinstalled, logged in on a friend's phone, all to no help. WHY?!?!?
Karla on Friday, 22 September 2017 10:14

Hi, same issue - I cannot refresh feeds. I have done EVERYTHING! Please help.

Hi, same issue - I cannot refresh feeds. I have done EVERYTHING! Please help.
sarah on Friday, 22 September 2017 05:54

Brian, I have exactly the same thing as you! Have reported the issue - waiting for response! fingers crossed!

Brian, I have exactly the same thing as you! Have reported the issue - waiting for response! fingers crossed!
rachel bardsley on Wednesday, 27 September 2017 14:43

do you have a response yet? I have the same issue...

do you have a response yet? I have the same issue...
Mark on Thursday, 12 October 2017 11:58

Me too

Me too
Brian Page on Thursday, 21 September 2017 03:22

I have just a blank white screen in the app, uninstalled it 4 times, restarted my phone, Android device, cleared cache and data. It's been this way for about 5 hours now. I can search the search tool, see my own page and everything else works, still says can't refresh feed.

I have just a blank white screen in the app, uninstalled it 4 times, restarted my phone, Android device, cleared cache and data. It's been this way for about 5 hours now. I can search the search tool, see my own page and everything else works, still says can't refresh feed.
Mark on Thursday, 12 October 2017 11:58

Having the same problem for about a week now. Any resolution?

Having the same problem for about a week now. Any resolution?
Adriana on Sunday, 20 August 2017 21:36

I have 4 accounts and my main one says "couldn't refresh feed" every time I got to my profile. I can't look at any of my feed. Please help me! I don't want to lose my account!

I have 4 accounts and my main one says "couldn't refresh feed" every time I got to my profile. I can't look at any of my feed. Please help me! I don't want to lose my account!
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