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Fix: Couldn’t Refresh Feed - Instagram

Couldn’t Refresh Feed Instagram

Are you receiving an error trying to load your Instagram feeds on your mobile device? Your Instagram story and feeds do not load and you receive the following error message.

 

Couldn’t Refresh Feed

 
1. Quit the Instagram App and re-open. On iPhone, double click home button and swipe up on Instagram. On Android, use the close all window option and close Instagram.
 
2. Try re-opening the Instagram App and re-loading your feeds.
 
 
If this does not fix it, please post in the comment form below. It may be an issue currently with Instagram and you will be able to see if others are posting the same results.





Please let us know if you are receiving this error and steps you have done to fix it.

* Please use the comment form below to let us know if you experience issues, have questions, or can provide solution. We want and encourage feedback. *



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Comments

Adriana on Sunday, 20 August 2017 21:36

I have 4 accounts and my main one says "couldn't refresh feed" every time I got to my profile. I can't look at any of my feed. Please help me! I don't want to lose my account!

I have 4 accounts and my main one says "couldn't refresh feed" every time I got to my profile. I can't look at any of my feed. Please help me! I don't want to lose my account!
Brian Page on Thursday, 21 September 2017 03:22

I have just a blank white screen in the app, uninstalled it 4 times, restarted my phone, Android device, cleared cache and data. It's been this way for about 5 hours now. I can search the search tool, see my own page and everything else works, still says can't refresh feed.

I have just a blank white screen in the app, uninstalled it 4 times, restarted my phone, Android device, cleared cache and data. It's been this way for about 5 hours now. I can search the search tool, see my own page and everything else works, still says can't refresh feed.
Mark on Thursday, 12 October 2017 11:58

Having the same problem for about a week now. Any resolution?

Having the same problem for about a week now. Any resolution?
sarah on Friday, 22 September 2017 05:54

Brian, I have exactly the same thing as you! Have reported the issue - waiting for response! fingers crossed!

Brian, I have exactly the same thing as you! Have reported the issue - waiting for response! fingers crossed!
rachel bardsley on Wednesday, 27 September 2017 14:43

do you have a response yet? I have the same issue...

do you have a response yet? I have the same issue...
Mark on Thursday, 12 October 2017 11:58

Me too

Me too
Karla on Friday, 22 September 2017 10:14

Hi, same issue - I cannot refresh feeds. I have done EVERYTHING! Please help.

Hi, same issue - I cannot refresh feeds. I have done EVERYTHING! Please help.
Avi on Friday, 22 September 2017 22:33

I have 2 accounts, my main one randomly started displaying 'could not refresh feed'. i can still post, look up users, check stories etc BUT I CANNOT SEE A NEWSFEED.

i have logged out of both account, logged back in, uninstalled, reinstalled, logged in on a friend's phone, all to no help.

WHY?!?!?

I have 2 accounts, my main one randomly started displaying 'could not refresh feed'. i can still post, look up users, check stories etc BUT I CANNOT SEE A NEWSFEED. i have logged out of both account, logged back in, uninstalled, reinstalled, logged in on a friend's phone, all to no help. WHY?!?!?
Anthony on Saturday, 23 September 2017 14:23

24 hours now. Blank feed with loading symbol and says couldn't refresh feed

24 hours now. Blank feed with loading symbol and says couldn't refresh feed
Gimesi András Gime on Sunday, 24 September 2017 02:40

It's the third day (since friday afternoon, now is sunday morning) I'm getting this error message in the Instagram app on my Android phone. Closed the app many times, restarted the device few times... Every app with web-needs is working fine but Instagram.
And ofcourse I've checked Instagram in the browser also, and there also just error message appears, nothing else.
The same error was with Facebook and Messenger too on friday afternoon, exactly when this first happened to Instagram, but since friday evening they are working fine.
So it's some huge error at the servers, not in my or our devices!

It's the third day (since friday afternoon, now is sunday morning) I'm getting this error message in the Instagram app on my Android phone. Closed the app many times, restarted the device few times... Every app with web-needs is working fine but Instagram. And ofcourse I've checked Instagram in the browser also, and there also just error message appears, nothing else. The same error was with Facebook and Messenger too on friday afternoon, exactly when this first happened to Instagram, but since friday evening they are working fine. So it's some huge error at the servers, not in my or our devices!
Kelly Turpin on Sunday, 24 September 2017 21:45

I have two accounts, my main one is not loading only in the home page. It continually says Couldn't Refresh Feed. My profile page still works and I can search and like peoples photos. Every thing still works properly on the second account. Does this make sense? I have tried everything. Yesterday I deleted the app and downloaded again. Still same problem. Can you help?

I have two accounts, my main one is not loading only in the home page. It continually says Couldn't Refresh Feed. My profile page still works and I can search and like peoples photos. Every thing still works properly on the second account. Does this make sense? I have tried everything. Yesterday I deleted the app and downloaded again. Still same problem. Can you help?
Taher kassem on Monday, 25 September 2017 04:06

Its didn't work . Its a white blank page

Its didn't work . Its a white blank page
Brett on Monday, 25 September 2017 10:43

About 48 hours - can see stories but my feed is now blank with that loading signal.

About 48 hours - can see stories but my feed is now blank with that loading signal.
Elle on Monday, 25 September 2017 12:34

I'm having the same problem as everyone above. My personal account works fine but my business account that I am on most often displays the error no matter what I do in an effort to fix it.

I'm having the same problem as everyone above. My personal account works fine but my business account that I am on most often displays the error no matter what I do in an effort to fix it.
Kristina Adams on Monday, 25 September 2017 22:31

You guys! I am going through the same thing! Started on Friday and I thought it was a network error while I was in the mountains! I'm home now and my feed is blank. I can see other people's posts, likes, comments and even my own profile, but not my feed! Help!

You guys! I am going through the same thing! Started on Friday and I thought it was a network error while I was in the mountains! I'm home now and my feed is blank. I can see other people's posts, likes, comments and even my own profile, but not my feed! Help!
Azul on Tuesday, 26 September 2017 08:55

For me it's been 5 days with the same problem as everyone I can't like or see anyone's posts says couldn't refresh feed in white and grey letters

For me it's been 5 days with the same problem as everyone I can't like or see anyone's posts says couldn't refresh feed in white and grey letters
Jamss on Tuesday, 26 September 2017 19:42

I've ud this in my feed for 5 days. I run multiple accounts and non of the others have this.
I have a few iPhones as well and it's only one accounts that this error shows up.

I've done all the fixes and msgd ig twice with no results.

Someone must have a fox by now!

I've ud this in my feed for 5 days. I run multiple accounts and non of the others have this. I have a few iPhones as well and it's only one accounts that this error shows up. I've done all the fixes and msgd ig twice with no results. Someone must have a fox by now!
Andy R on Wednesday, 27 September 2017 04:24

“INSTAGRAM COULDN'T REFRESH FEED” (iPhone)

My Issue seems to be the same as everyone else's on this thread. I first noticed the issue about 10 days ago when out of the blue I was unable to refresh my Instagram news feed on my business profile. It's a white screen with the usual ‘couldn’t refresh feed’ at the top and I am unable to see anyones posts on my news feed. I will point out at this stage everything else in the app works perfectly. I have tried everything that has been suggested online on forums etc and I will list below what I’ve tried so far (in no particular order).

1) Updated Instagram App
2) Deleted app and re-installed it
3) Switched phone off and on again
4) Cleared history and website data (iPhone)
5) Checked all comments and hastags on every post for a double ##
6) Checked all comments for any emojis or symbols that shouldn’t be there
7) Logged in from my desktop computer and ipad, still not able to refresh feed.
8) I have logged into my personal account from the same device with no problems at all.
9) My wifi network and carrier network are fine and I’ve had no problems accessing other websites etc.

Thanks in advance for any help anybody may be able to give, and good luck to all others users in the same boat.
Andy

“INSTAGRAM COULDN'T REFRESH FEED” (iPhone) My Issue seems to be the same as everyone else's on this thread. I first noticed the issue about 10 days ago when out of the blue I was unable to refresh my Instagram news feed on my business profile. It's a white screen with the usual ‘couldn’t refresh feed’ at the top and I am unable to see anyones posts on my news feed. I will point out at this stage everything else in the app works perfectly. I have tried everything that has been suggested online on forums etc and I will list below what I’ve tried so far (in no particular order). 1) Updated Instagram App 2) Deleted app and re-installed it 3) Switched phone off and on again 4) Cleared history and website data (iPhone) 5) Checked all comments and hastags on every post for a double ## 6) Checked all comments for any emojis or symbols that shouldn’t be there 7) Logged in from my desktop computer and ipad, still not able to refresh feed. 8) I have logged into my personal account from the same device with no problems at all. 9) My wifi network and carrier network are fine and I’ve had no problems accessing other websites etc. Thanks in advance for any help anybody may be able to give, and good luck to all others users in the same boat. Andy
Azul on Wednesday, 27 September 2017 05:04

I have the same issue going on, anyone know a solution!,???

I have the same issue going on, anyone know a solution!,???
Renato on Thursday, 28 September 2017 16:11

I have the same issue, it’s 10 days by now, I tried all the troubleshooting suggested on internet but didn’t help, please let me know if you could find a way to fix it, thank you

I have the same issue, it’s 10 days by now, I tried all the troubleshooting suggested on internet but didn’t help, please let me know if you could find a way to fix it, thank you
@Tonesnapdthat on Friday, 29 September 2017 06:38

No solution exists .. Instagram doesn't give a fuck. Mines been showing couldn't refresh feed since Sept 18 2017 now

No solution exists .. Instagram doesn't give a fuck. Mines been showing couldn't refresh feed since Sept 18 2017 now
JB on Friday, 29 September 2017 12:36

Yep same here, over 2 weeks now on my iphone, I created another account on the iphone works just fine, log into my main account cant refresh feed. Ive reported the problem 11 times nothing. Ive deleted the app, changed passwords, I cant even log into it on the desktop I just get the error message that something went wrong.

Yep same here, over 2 weeks now on my iphone, I created another account on the iphone works just fine, log into my main account cant refresh feed. Ive reported the problem 11 times nothing. Ive deleted the app, changed passwords, I cant even log into it on the desktop I just get the error message that something went wrong.
Shane on Monday, 02 October 2017 03:23

"Couldn't refresh feed" for the past 2 weeks. I must admit that I was mass liking using an app, perhaps it has something to do with that or not. In any case this is a fking long sentence

"Couldn't refresh feed" for the past 2 weeks. I must admit that I was mass liking using an app, perhaps it has something to do with that or not. In any case this is a fking long sentence :)
Caroline on Tuesday, 03 October 2017 16:53

This is so frustrating.

Im using 2 accounts within my app. One works just fine and the other one I get that error. I tried everything mentioned above.

This is so frustrating. :( Im using 2 accounts within my app. One works just fine and the other one I get that error. I tried everything mentioned above.
Caroline on Thursday, 05 October 2017 07:58

Hmmm how funny, out of nowhere everything started to work just fine yesterday after being paralyzed for 2 weeks

Hmmm how funny, out of nowhere everything started to work just fine yesterday after being paralyzed for 2 weeks
Azul on Thursday, 05 October 2017 09:47

Mine is working now !!!!!

Mine is working now !!!!!
Fady on Tuesday, 10 October 2017 17:29

Mine is still not working. I have tried everything. My feed doesn't seem to be loading on the app or on the computer. I get the "couldn't refresh feed" error on my iPhone, and "Sorry we're experiencing a technical error" on the computer. I've tried everything. I've restarted my phone, I've uninstalled and re-installed the app and deleted all the app data, and I've tried resetting my data and wi-fi. I've even run a speed test on my phone to see if it's a network error, but none of that worked. I can view my own profile and search for specific people just fine. Just no feed. Been having this issue for about a month or so and there seems to be no solution.

Mine is still not working. I have tried everything. My feed doesn't seem to be loading on the app or on the computer. I get the "couldn't refresh feed" error on my iPhone, and "Sorry we're experiencing a technical error" on the computer. I've tried everything. I've restarted my phone, I've uninstalled and re-installed the app and deleted all the app data, and I've tried resetting my data and wi-fi. I've even run a speed test on my phone to see if it's a network error, but none of that worked. I can view my own profile and search for specific people just fine. Just no feed. Been having this issue for about a month or so and there seems to be no solution.
Mark on Thursday, 12 October 2017 12:16

I'm having the same issue. " couldn't load activity " is what I'm seeing. Everything else works fine

I'm having the same issue. " couldn't load activity " is what I'm seeing. Everything else works fine
Annoyed on Sunday, 15 October 2017 21:50

Mine still doesn’t work (iPhone) especially on wifi. It seems to nicely want me to use my cellular and eat up my plan. Smh. Any idea???

Mine still doesn’t work (iPhone) especially on wifi. It seems to nicely want me to use my cellular and eat up my plan. Smh. Any idea???
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Thursday, 19 October 2017

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