Why: Amazon Checkout Reward Points Not Showing Up?
If you are checking out on Amazon and have a rewards signature credit card, you may not be able to see your signature card points to be able to use to make your Amazon purchase with. Your reward point balance is typically shown below the payment method on Amazon check out, pictured below.
If it is likely your bank has not provided Amazon information about your reward balance and or your closing statement for your card has not been updated with an available point balance. Check with your bank (Chase Online) to see if you have a reward balance available. If not, verify the next closing date on your credit card statement, which is typically when new reward points are accrued.
When you do see your reward points, you will see these screens.
Please refresh to see your rewards balance
Apply Amazon Rewards Visa Signature Card Points
Learn more about your Amazon Rewards Card and Points here.
Let us know if you are unable to see your reward balance and if you did anything differently to get it to appear.
Comments 16
My points do not show up on my account (over $700) and I am a prime member. Seriously Amazon come on, i wanna spend money with you but you make it so hard
I am having the same issue as well. Several orders now without points awarded. Thanks for letting me know it just wasn't a problem with my account!
Same issue here
Yup. Same issue. >(
WTF IS GOING ON AMAZON
I am not getting my Amazon reward points. I use an Amazon credit card and am a Prime member. I use to get the points but have not on the last 6 or 7 orders.
Having the same issue as Steve. What is going, Amazon?
Have points on Chase.com, but not showing up on Amazon. Chat-help told me to clear my cache. I did that; still no points. I cancelled my order until this is fixed.