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Fix: Ebay - No response from server. Please try again

Fix: Ebay - No response from server. Please try again

If you are trying to upload pictures in eBay in a message, you may receive the following error:

“No response from server. Please try again”





No response from server. Please try again 

 

At this time, it would appear the eBay servers are too busy to handle your request. It doesn’t matter if you try using this in Chrome, Safari, or Firefox at this point.

 

* Please use the comment form below to let us know if you experience issues, have questions, or can provide solution. We want and encourage feedback. *



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Comments

LKC on Saturday, 31 December 2016 20:30

I have been receiving this error message for almost 24 hours. I tried adding an image last night, this morning, afternoon, and again in the evening.

I have been receiving this error message for almost 24 hours. I tried adding an image last night, this morning, afternoon, and again in the evening.
Jelly on Sunday, 01 January 2017 07:56

I have same problem with Regular browsers it's been like this for the past 24 hours . Then I attempted the same process through the eBay app and it worked

I have same problem with Regular browsers it's been like this for the past 24 hours . Then I attempted the same process through the eBay app and it worked
Jon on Sunday, 01 January 2017 13:31

I have the same problem "No response from server. Please try again" trying to up load a receipt, lost count how many times I have tried

I have the same problem "No response from server. Please try again" trying to up load a receipt, lost count how many times I have tried
Johnny on Monday, 02 January 2017 20:47

Same issue, 3 days and this hasn't been fixed?

Same issue, 3 days and this hasn't been fixed?
Shane on Tuesday, 03 January 2017 02:19

i wish ebay had a notice section in your profile page that tells you if servers are down or any major outage so ppl dont have to try stuff fors hours and hours to eventually find (NOT ON THEIR PAGE) that things are down...

i wish ebay had a notice section in your profile page that tells you if servers are down or any major outage so ppl dont have to try stuff fors hours and hours to eventually find (NOT ON THEIR PAGE) that things are down...
Ron on Wednesday, 19 April 2017 16:43

I agree Shane, I've been trying to attach photos also for several hours that used to work well for me before. Very frustrating and a huge waste of time. eBay: FIX THIS!

I agree Shane, I've been trying to attach photos also for several hours that used to work well for me before. Very frustrating and a huge waste of time. eBay: FIX THIS!
Gary on Tuesday, 03 January 2017 12:04

Same problem, hurting sales!!

Same problem, hurting sales!!
James on Tuesday, 31 January 2017 10:39

Same: Been going on for 2 weeks. Called tech. support and their 1st level support are working on it?

Same: Been going on for 2 weeks. Called tech. support and their 1st level support are working on it?
Thilina Dilshan on Friday, 10 February 2017 09:05

same problem here

same problem here :(:(:(:(
Arkady on Monday, 13 February 2017 15:18

Same problem !!!

Same problem !!!
Petr on Thursday, 23 February 2017 15:24

Same problem for three day!!!

Same problem for three day!!!
Cernunnas on Saturday, 11 March 2017 03:14

March 11th and still having this issue. Ridiculous.

March 11th and still having this issue. Ridiculous.
sssssss on Monday, 13 March 2017 11:26

Issue has been present ever since the dawn of eBay. 21 year old website and they still haven't fixed issues from early 2000's They will never "fix" this. They are content with running two versions of an antiquated website side by side causing 100's of issues for people daily because eBay doesn't understand how to transition people onto new softwares.

Issue has been present ever since the dawn of eBay. 21 year old website and they still haven't fixed issues from early 2000's :D:D:D They will never "fix" this. They are content with running two versions of an antiquated website side by side causing 100's of issues for people daily because eBay doesn't understand how to transition people onto new softwares.
Lemonshark23 on Sunday, 19 March 2017 05:59

I am having the same problem, really annoying. I am returning an item and had to send a picture of the receipt to them, iteam arrived last week but whenever I try to attach the photo (a weeks duration) this message comes up.

I am having the same problem, really annoying. I am returning an item and had to send a picture of the receipt to them, iteam arrived last week but whenever I try to attach the photo (a weeks duration) this message comes up.
Jeffrey on Monday, 27 March 2017 11:37

Abysmal!!!!!!!!!!!!!!! I can upload at over 5mb/s, but ebay can't handle uploading of simple jpeg files. Sort your servers out Ebay. Please.

Abysmal!!!!!!!!!!!!!!! I can upload at over 5mb/s, but ebay can't handle uploading of simple jpeg files. Sort your servers out Ebay. Please.
RON on Tuesday, 25 April 2017 00:18

Same problem here cant show customers a photo in messages been like this for months I have to send photos through my phone cant do it on my computer Maybe ebay will reduce all my fees as they are charging me for something that does not work

Same problem here cant show customers a photo in messages been like this for months I have to send photos through my phone cant do it on my computer Maybe ebay will reduce all my fees as they are charging me for something that does not work
CJ on Thursday, 27 April 2017 12:12

I had the same problem just now. I then thought to check the resolution of the images I was trying to upload. Each one was around the 7Mb mark. On a hunch, I ran reduced the resolution size of the images (each resultant image was under 2Mb) and then attempted to reupload. This time, it worked perfectly.

I cannot guarantee that this is the issue for everyone, but image file size may be the culprit. At least it was in my case.

I had the same problem just now. I then thought to check the resolution of the images I was trying to upload. Each one was around the 7Mb mark. On a hunch, I ran reduced the resolution size of the images (each resultant image was under 2Mb) and then attempted to reupload. This time, it worked perfectly. I cannot guarantee that this is the issue for everyone, but image file size may be the culprit. At least it was in my case.
Glyn on Friday, 28 April 2017 09:12

Likewise, had tried again and again to upload some photos but kept getting the same error. As soon as I reduced the size of the images they uploaded first time.

Likewise, had tried again and again to upload some photos but kept getting the same error. As soon as I reduced the size of the images they uploaded first time.
Rachel on Wednesday, 07 June 2017 07:41

I'm also having this problem. It's incredibly frustrating and means I'll have to find what I want elsewhere as Ebay is just not working for me. It's not good enough to be running an unreliable service like this and frustrating all your customers.

I'm also having this problem. It's incredibly frustrating and means I'll have to find what I want elsewhere as Ebay is just not working for me. It's not good enough to be running an unreliable service like this and frustrating all your customers.
Vlad on Wednesday, 14 June 2017 04:05

Just rename the file, and try 2-3 times. It is working for me every time. Hope that helps

Just rename the file, and try 2-3 times. It is working for me every time. Hope that helps
auctioncero4112 on Monday, 17 July 2017 17:42

try to revise listing = adding pictures for more than 1 hour
tried single upload and tried bulk upload several times
is NOT WORKING

try to revise listing = adding pictures for more than 1 hour tried single upload and tried bulk upload several times is NOT WORKING
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Sunday, 20 August 2017
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